IE8 "cannot display web page" only for hotmail/live.com

[scottz]

I can view other sites in IE8, and I can view hotmail and live.com in firefox, but keep getting this error on hotmail and live.com in IE8 (final) "cannot dispaly web page".

Tried resetting and restarting IE8, same issue.

 

[wysiwyg]

Using IE8, no problems,is it set as default.?

 

[scottz]

yes, IE8 is default browser. Already went through most of the steps recommended in MS online help for this issue. But since Firefox browser is getting to live.com, I don't think it's networking or ISP issue. Seems like something configured in IE, it thinks it's a networking issue.

 

[limneos]

Perhaps your hosts file has been altered, maybe by some malware.

Please type in start - search:

notepad c:\windows\system32\drivers\etc\hosts

and post here the contents of the file that opens

Edit: I just noticed you can open the above pages using firefox , so I guess this is not the problem...

 

[scottz]

right, opens in firefox. the hosts file is basically blank. btw, this is on Vista enterprise

 

[limneos]

Try deleting cookies, temporary internet files, forms (delete all) under IE8 Internet Options, if you haven't done this already.

 

[scottz]

that solved it. thanks. had tried that before but the top checkbox in the IE dialog to Delete Browsing History is on by default and I hadn't unchecked it. I had to uncheck that one and check the others. Then it worked.