Important Windows Encrypted file Backup

[glennc]

Good Day,
Several months ago, on my Windows 7 Ultimate system, a Windows prompt to backup my encrypted file info has been popping up every boot. In sloth I have routinely told it to remind me again, until the time would come to investigate it.
I am here, today with other issues and this reminded me of the above problem. I do not use any Window's encrypted files or bitlocker to the best of my knowledge. I am concerned as to the cause as well as to the solution. Can anyone help me with this issue?
glennc

 

[mitchell65]

This might throw some light on our problem:
windows 7 - I started getting a weird message "Encrypting file system - Back up your file encryption key" - Super User

 

[glennc]

Howdy mitchell65,
Thanks very much!! I ran the cipher command and found some downloaded pdf's that were encrypted. Deleted them and all seems clean. In too deep here. with yet a different problem so I have not rebooted as yet . Finger's crossed........

Appreciated Kind Sir,
glennc

 

[glennc]

Well Sir,
The problem cleared up on my user account, after I deleted the found files. But on my admin account, it still pops up the reminder. I peeked in with certmgr.msc and saw this



How do I extract meaningful information from the Owner certificate? I still maintain I do not use windows encryption or bitlocker.
Appreciate the help!
glennc

 

[glennc]

The problem reappeared on the user account....................
glennc

 

[GokAy]

Just to be sure, scan with Malwarebytes Anti-Malware free (accept free premium trial, should be checked by default), enable rootkit scanning in the Detection settings screen.

 

[glennc]

Just to be sure, scan with Malwarebytes Anti-Malware free (accept free premium trial, should be checked by default), enable rootkit scanning in the Detection settings screen.

Howdy GokAy,
Running Active Protection Anti-Malware Premium and doing scans. Will do a full one now!
Thanks for your time and info!
glennc

 

[glennc]

EFS Services

Good day GokAy,
Ran Malwarebytes as you suggested and no issues were picked up. I have in the last few days subjected the machine to more than usual scans.............
While rooting around I found that the EFS services was started and automatic. Since I do not use window's encryption or bitlocker to the best of my recollection and knowledge, I disabled the service. Preliminary boot has shown NO pop-up. I did notice something unusual in the settings of EFS though.
Thank you
glennc