In desperate need of help!

brunoschiavi

New member
Local time
11:20 PM
Messages
3
So I had this terrible attack on my computer by this nasty trojan called Cycbot.B I tried many things to solve it and eventually found a guide that recommended using Malwarebytes to clean it. I ran malwarebytes in Safe Mode and after restarting, when entering Windows I got sent to a blue screen with a IRQL Not Less or Equal Error.

In safe mode I've been able to determine that this is an error with one of my System Base Devices. I believe it is one of the memory card reader drivers.
I'm running Windows Seven Ultimate 32 bit on a Sony Vaio VGN-NW130th.
This is the hardware ID of the device:

PCI\VEN_1180&DEV_0592&SUBSYS_9056104D&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_9056104D
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880

I've installed both drivers available on Sonys support site that cover the memory card readers and it still wont work.
Troubleshooting states that the device doesn't have a driver. I've uninstalled and desabled the device and tried reinstalling the driver to no avail. Why wont the driver stick!?! I tried restarting my computer with the device disabled and still get the blue screen error.

I think my computer is pretty messed up from the Trojan / Cleanup... Is there anything I can do to access Windows regularly? I don't even use the memory card slot so I wouldnt mind completely disabling it, is there a way to do this?
Any suggestions on how to get the driver to install properly?
Also, Windows Update isn't working (I think you can't run in it safety mode though so that might be it).

Thanks so much for any support you can give me!

(oh and also, what are the chances that the Trojan could sneak onto an external harddrive if I use it to back my stuff up before an eventual system format)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 Bit
Computer Manufacturer/Model Number
Vaio Vgn NW130th
OS
Windows 7 Ultimate 32 Bit
To disable the driver, you would go under device manager in your control panel, find the device and right click "disable" or "uninstall". If you uninstall, you can click "scan for new hardware" and windows will locate the device and install a driver for it, or you could look it up on Google and do a manual installation.

A trojan could sneak onto an external drive, it's a tricky thing to know without knowing what exactly the behavior of the virus is... The easiest way to do it would be to copy files that you know are not infected from safe mode, and hope that it doesn't transfer.
 

My Computer My Computer

At a glance

W7 Professional x64AMD Athlon II X3 445 Rana 3.10 GHzPNY XLR DDR3 1600 4x2GBNVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L
Hey Liquid thx for the reply, I've tried your suggestions but the driver still wont install properly. The installation sofware says it has installed correctly but Device Manager appears with Base System Device with an exclamation next to it :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 Bit
Computer Manufacturer/Model Number
Vaio Vgn NW130th
OS
Windows 7 Ultimate 32 Bit
You could try downloading the driver to your desktop>go to device manager>update driver software>browse my computer>have disk>navigate to where the driver is downloaded>click or double clik on the .inf file and see if it will install that way.
Fabe
 

My Computer My Computer

At a glance

Windows 7 ultimate 64 bit / XP Home sp3intel Core 2 Duo E8400 3.0ghz8 gigs 1066 OCZ Fata1tyEVGA GTX 580 Call of Duty Black Ops Edition
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
Still not working!

Going to have to format my computer. Any comments on this Adata harddrive?

Adata SH93 500Gbs

Cheers!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 Bit
Computer Manufacturer/Model Number
Vaio Vgn NW130th
OS
Windows 7 Ultimate 32 Bit
don`t be to hasty try using bitdefender emergency rescue cd its free from Index of /rescue_cd burn the iso file to CD and boot from start up:ususally F12 on boot up >boot from cd/dvd : follow instructions.

good luck:D:D
 

My Computer My Computer

At a glance

windows 7 home premium 64bitamd A4-3400 Llano8 gigamd hd7700
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me
OS
windows 7 home premium 64bit
CPU
amd A4-3400 Llano
Motherboard
gigabyte ga-a55m-d2
Memory
8 gig
Graphics Card(s)
amd hd7700
Monitor(s) Displays
19" pc + HDMI to 1080p TV
Hard Drives
1 sata 1 ide 1 external
PSU
600w
Cooling
3 i cpu, 1 sys, 1 extra
Internet Speed
30 m
Back
Top