Solved Intel graphics kernel mode driver

[PSCO2007]

System info is telling me this driver is causing my comp to start slowly and says to uninstall if no longer using it.

Should I uninstall - will it affect anything?

 

[Northernsoul55]

Hi,

It will affect your Intel Graphics card if you uninstall the driver.

I would suggest trying a :ar: clean boot which will use a minimal set of drivers and startup programs.
See if the computer then boots quicker?

Also check with the :ar: Intel Update Utility to see if there is a newer driver available for your Intel card.
or OEM: :ar: http://www.asus.com/Motherboards/P8Z77V_LX/#support_Download_30

cheers

Dave

 

[PSCO2007]

Thanks,

I already went to the Intel site you referenced and updated network driver, but couldn't find anything about the driver I mentioned.

I'll contact them tomorrow.

 

[Northernsoul55]

Try the one at Asus I linked you to, there is an update there

OEM: :ar: http://www.asus.com/Motherboards/P8Z77V_LX/#support_Download_30

 

[PSCO2007]

I've been there too.

Where do you see anything about the kernel driver?

 

[Northernsoul55]

Under Chipset and under VGA, update both.

Also I'm running a bit blind, can you upload your msinfo32 file please:

1. Start Menu -> Type msinfo32 into the Search programs and files box
2. When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember
3. Let it finish the process of gathering and saving the system info
4. Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

cheers

Dave

 

[PSCO2007]

Here you go-

I tried to upload the zip file - it won't work?

 

[PSCO2007]

I'll try again.

 

[PSCO2007]

Dave,

Under Vga and Chipset, do I update all the choices?

Thanks,

Paul

I'll let you look at the file at your leisure.
It's almost 2:am -I'll check back later today.

Thanks for all your help!!

 

[Northernsoul55]

Update these two, Reboot, then check your msinfo32:




Your attached msinfo32 file is corrupt!

cheers

Dave

 

[PSCO2007]

Hi Dave,

I'm downloading the updates now - says it will take about 6 minutes.

After download and re-boot, do you want another report?

What would cause the original report to be corrupt?

Thanks,

Paul

 

[Northernsoul55]

Hi,

The original report may have had issues uploading, try uploading again once updates complete.

Or you can just check the sysinfo yourself and see if the reported issue is cleared?

Has the boot time improved?

cheers

Dave

 

[PSCO2007]

I only installed the update because it said the driver was newer on the first.

It was a little confusing because the first time after reboot, it asked again to download it.

I reran the msinfo32- please take a look.

After reboot, start up seems the same - about 45 secs.

Thanks,

Paul

 

[Northernsoul55]

Hi,

Still unable to open the file! 45 seconds doesn't seem an overly long time to boot.

Did you try a clean boot? Or try the following:

Free up the startup/Disable Startup Programs:

Click on the Start button
Type msconfig , click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Click the "Services" tab, click the "Hide All Microsoft Services" box, then click Disable All.
Click OK, then restart the computer.

Now monitor the computer, boot time etc. and check Device Manager to see if everything is ok and no errors showing?

Start>Computer>system properties>device manager

Cheers

Dave

 

[PSCO2007]

I don't know why you can't open file.
I opened it with 7 zip.

I know how to do a clean boot, but I don't want to do that to increase the boot time - rather live with the current time.

It shows the ms32 file was viewed yesterday - wasn't that you?

 

[Northernsoul55]

I tried, but it reported corrupt.

No matter...you can view the msinfo32 file, look under Problem Devices, is it showing anything?
Also Is everything ok in Device manager?

 

[PSCO2007]

It says Net Group packet driver not installed or working incorrectly.

No yellow marks in Dev Mgr.

 

[Northernsoul55]

Can you post a screen shot please?

Do you have a program called WinPcap installed?

 

[PSCO2007]

Here you go-

No to wincap.

That's for a network?
Don't have one.

 

[Northernsoul55]

Do you have a program called WinPcap installed?


Sorry meant Ethereal