Intel SSD Freezes Windows Exporer

Eveno

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Hi there SevenForums. My name is Nic and I am having an issue with my solid state drive in my custom built desktop.

I am currently running Windows 7 Home Premium 64 bit on an Intel SSD 530 Series (240 GB) in IDE mode with a Western Digital 1TB HDD as a secondary drive.

Both are currently active and are running in my desktop computer with the specs described in my profile.

The issue is that my computer will randomly freeze at times and cease to allow input for about 15 seconds. After waiting the 15 seconds it seems that my computer "picks back up where it left off" and every program that I attempted to open during the freeze opens at the same time.

During the freeze Windows Explorer is unusable, however the mouse does move but will not open any programs until the freeze is finished.

This problem only happens on my SSD as I have tested a fresh installation on my HDD and there is no freezing. I have also tested two different fresh home premium installations on my SSD as well as a fresh installation of ultimate with no change.

I have noticed that after looking at my desktop tower during the freeze the hard drive light does not come on at all. Once the 15 seconds is up (generally around 15 seconds but not exactly) I see that my hard drive is accessed and once this happens every single action that I attempted to make during the freeze with my mouse happens at once and the computer begins to function as normal.

I have also used Intel's SSD Toolbox and used their update tool iso to update my SSD. However, after running the update tool on a bootable disc it said that my SSD was up-to-date with the latest drivers.

I may also note that this freezing problem only seems to happen when using Google Chrome. However it is not limited to, since once it happens it will freeze every part of the OS, including Windows Explorer.

It never freezes while in a game such as Diablo or Battlefield 4. It also doesn't freeze on Internet Explorer, Firefox, or just browsing the file system.

This is a pretty confusing bug and I'm looking for any insight. Thanks in advance,

- Nic
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium x64
CPU
AMD FX-8320
Motherboard
MSI 970A-G43
Memory
2x HyperX Fury 8GB
Graphics Card(s)
AMD Radeon R9 270
Hard Drives
Intel SSD 530 Series 240 GB
Western Digital 1TB HDD
Antivirus
Microsoft Security Essentials
Browser
Google Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I would re install windows in AHCI mode if the bios has the option.

It would be in drive configuration/sata mode etc.

Reinstall windows, not just change the mode in BIOS?

Edit: Running system file check. I will reply with results when it finishes.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium x64
CPU
AMD FX-8320
Motherboard
MSI 970A-G43
Memory
2x HyperX Fury 8GB
Graphics Card(s)
AMD Radeon R9 270
Hard Drives
Intel SSD 530 Series 240 GB
Western Digital 1TB HDD
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Result of system file check:

Capture.png
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium x64
CPU
AMD FX-8320
Motherboard
MSI 970A-G43
Memory
2x HyperX Fury 8GB
Graphics Card(s)
AMD Radeon R9 270
Hard Drives
Intel SSD 530 Series 240 GB
Western Digital 1TB HDD
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
You can`t just change the mode in the bios, windows may not boot. And that wouldn`t fix your freezing problem.

I don`t know, I wouldn`t stand for it, windows takes 15 to install :)

Did you ever make any disk images ?

Did you ever try a system restore to a point before this problem started ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
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