intelppm.sys BSOD

P

punksterhd

New member
Local time
5:48 AM
Messages
2
I got this Asus K53SC with an Intel Core i5 and a dedicated GeForce 520MX with Optimus. New Hard Drive with Fresh Windows 8.1 Pro Install. The problem is that even with Windows 7 Professional it would give me a Blue screen. I downloaded a Blue screen Viewer and got this info from the dmp. Any help since I don't want to mess around opening it just to make sure it is a hardware issue, Thanks in advance.
　
==================================================
Dump File : 052114-22203-01.dmp
Crash Time : 5/21/2014 7:14:23 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`7d78d207
Parameter 3 : ffffd000`4710c2c0
Parameter 4 : 0000000d`0f2ba272
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-22203-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 294,088
Dump File Time : 5/21/2014 7:15:36 AM
==================================================
==================================================
Dump File : 052114-40250-01.dmp
Crash Time : 5/21/2014 7:06:30 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff801`e9dbd207
Parameter 3 : ffffd000`5e7b22c0
Parameter 4 : 000001e1`1a75320b
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-40250-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 297,696
Dump File Time : 5/21/2014 7:11:31 AM
==================================================
==================================================
Dump File : 052114-32203-01.dmp
Crash Time : 5/21/2014 5:56:58 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`5dfae207
Parameter 3 : ffffd001`dd10c2c0
Parameter 4 : 00000372`923eee4d
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-32203-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 303,168
Dump File Time : 5/21/2014 6:23:56 AM
==================================================
==================================================
Dump File : 052114-22468-01.dmp
Crash Time : 5/21/2014 3:29:55 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000096
Parameter 2 : fffff801`16dcd240
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2240
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-22468-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 286,752
Dump File Time : 5/21/2014 3:31:48 AM
==================================================
==================================================
Dump File : 052114-25531-01.dmp
Crash Time : 5/21/2014 12:02:04 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`b99a1207
Parameter 3 : fffff802`49561a00
Parameter 4 : 00000041`21c68e88
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-25531-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 286,808
Dump File Time : 5/21/2014 12:03:04 AM
==================================================
==================================================
Dump File : 052014-36562-01.dmp
Crash Time : 5/20/2014 11:32:21 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`f2b69207
Parameter 3 : ffffd001`c39b22c0
Parameter 4 : 00000218`cca47f3e
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052014-36562-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 298,872
Dump File Time : 5/20/2014 11:34:00 PM
==================================================
==================================================
Dump File : 052014-28484-01.dmp
Crash Time : 5/20/2014 9:46:02 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`52e8a207
Parameter 3 : fffff800`24f53a00
Parameter 4 : 00000007`b9324414
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052014-28484-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 295,416
Dump File Time : 5/20/2014 9:47:20 PM
==================================================
==================================================
Dump File : 051814-82281-01.dmp
Crash Time : 5/18/2014 11:14:03 AM
Bug Check String :
Bug Check Code : 0x00020001
Parameter 1 : 00000000`00000011
Parameter 2 : 00000000`0026b139
Parameter 3 : 00000000`00001003
Parameter 4 : ffffe800`05220de0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153fa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17041 (winblue_gdr.140305-1710)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051814-82281-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 324,352
Dump File Time : 5/18/2014 11:24:45 AM
==================================================
==================================================
Dump File : 050714-28531-01.dmp
Crash Time : 5/7/2014 6:54:15 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`029ad207
Parameter 3 : ffffd000`201fb240
Parameter 4 : 00000029`e1993ac5
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+14dca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050714-28531-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 282,376
Dump File Time : 5/7/2014 6:55:19 PM
==================================================
　
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K53SC
OS
Windows 8.1 Pro X64
CPU
Core i5 2430M
Memory
6GB DDR3
Graphics Card(s)
Geforce 520MX
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Here it Goes!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K53SC
OS
Windows 8.1 Pro X64
CPU
Core i5 2430M
Memory
6GB DDR3
Graphics Card(s)
Geforce 520MX
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000096, fffff8009b802240, 0, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : [COLOR="Red"]intelppm.sys[/COLOR] ( intelppm!SetGV3PerfState+28 )

Followup: MachineOwner
---------
Code: 
ffffd000`521e1068  fffff800`a961df2c*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
 fltmgr+0x3f2c
These all look driver related to me.

Start by ensuring Windows is fully updated. Update all Intel drivers by allowing the site to scan and detect Intel devices:
https://downloadcenter.intel.com/Default.aspx

Code: 
[COLOR="red"]DAEMON Tools Pro Agent[/COLOR]	"c:\program files (x86)\daemon tools pro\dtagent.exe" -autorun	K53SC\Michael	HKU\S-1-5-21-1622040776-349841881-1006366369-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I recommend unistalling this tool completely - its a well know cause of BSOD's
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
You must log in or register to reply here.

Similar threads

First BSOD after years of use (IRQL_NOT_LESS_OR_EQUAL)
Replies
10
Views
25K
AlexanderABson
AlexanderABson
dxgmms1.sys - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - 0x1000007e
Replies
6
Views
5K
postcd
P
I keep losing video
Replies
0
Views
4K
townsbg
townsbg
BSOD - Driver Power State Failure
Replies
1
Views
990
wither 2
W
bsod when clicking on sound card icon
2
Replies
32
Views
6K
MrPepka
M
Back
Top