Internet checkers won't open

[jojojohnsto]

Hi everyone, I'm Joanna.
I'm running Windows 7 Home Premium. I like the Internet Checkers. I've played it dozens of times before with no problems, but now it won't start. When I click on the Internet Checkers icon from the Start menu, it tells me,

"The application closed because an error occurred. The error's number is -2147467259 (0x80004005)."


That shows up in front of the "loading" screen while the loading screen says Starting game... . I tried exiting and restarting the Internet Checkers application, as well as restarting the computer, but it keeps doing the same thing.


I'd say I'm average with computer ability. I can't exactly take the computer apart and put it back together blindfolded, but I use it every day, and I belong to the 'computer generation'. I'll need step-by-step guidance if you tell me to do something like multiple steps in the run command, to give you an idea of my capabilities.

Thanks in advance for your help!

 

[Harvey Meale]

Hi, jojojohnsto.

The problem is on Norton's behalf, I believe. Read this.

• 0x80004005

Alternatively, it could be something completely different. If you have Norton, try disabling it then giving it another go.

Thanks,
Harvey Meale

 

[jojojohnsto]

I don't have Norton. I have Zone Alarm; the problem could be there. However, it mysteriously started working again last night. I guess I'll post again if it acts up again.