Internet connection unknown and public??

robertification

New member
Local time
5:01 PM
Messages
10
Hello,

Last night I tried to connect my laptop to the internet, but I wasn't able to...

I tried on another computer and that one was able to connect to the internet, as was my iPhone...this would logically point out the problem lies with my laptop...

My internet connection is recognised by my laptop as an unknown and public internet connection, and I can't access the internet...

When I search for solutions, windows says the standard gateway is offline and it can't be solved...?

Help???


if any definitions aren't translated well, I'm sorry(I use a dutch pc)
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
No i already tried that it doesnt work
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Have you tried a Winsock repair?

Open command prompt, right click and run as Administrator. Type or copy/paste

netsh winsock reset

Press enter. Now reboot and see if you can connect.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
No i already tried that it doesnt work

In that case can you please post a screen shot of your ipconfig /all , type that into your command prompt and hit enter then post here.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
@jacee: already tried that doesnt work
@adrian: i am connecting with a wireless router at home(speedtouch 580)

for anyone who wants to remind me of the bonjour dns service, I already know and it doesnt work for me
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
Thanks for posting the screen shot of your ipconfig.

You will definately want to update the firmware on your Thompson ST580 modem-router to be compatible with Windows 7.
DSL Support - ST580 series firmware
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
i already tried that, but i couldnt upgrade it because the wizard cant find the device....

im not so far from pulling my hair out, since ive been at this for about 20 hours by now...
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
Thats an older router so most likely it's not going to work unless you can get that firmware to work for you. I'm not sure what the problem might be. Usually if you point the wizard to the .bin file it will pick it up and install it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
but it worked just fine until yrsterday , ive been using it for half a year already...

i will now try to upgrade it again

*UPDATE*
the wizard still cant find the device, although ive directed it to the folder where the .bin file is...
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
well, i tried the wizard three times now, still no result... any advice?
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
well, i tried the wizard three times now, still no result... any advice?
Ok, as I understand it, you have a wireless router connected to a system and you need to access the router to reflash the router? Is this correct?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Access your Router

Robert in my previous post are you able to access your router by the connected pc?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Connect your Laptop

Are you able to hard connect your laptop to the router?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Speedware 580

Hey Matey, are you in NZ?
I have a link to the Speedware 580 which also has an update app: DSL Support - ST580 series firmware

Check out the link,, or down load the binary and acess your router using your browser and type the following: http:// 192.168.1.1 and reflash the router.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
My laptop finds the router and connects to it, but doesnt recognise it ...
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
My laptop finds the router and connects to it, but doesnt recognise it ...
Are you able to hard connect to your router and acess the router using your browser?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Im sorry i dont follow



Fyi im going offline now so i wont reply until tomorrow ty
 

My Computer

Computer Manufacturer/Model Number
Asu N90S
OS
7
CPU
Pent. T4400
Memory
4gb
Graphics Card(s)
nvidia geforc gt 220m: 1gb
Hard Drives
2
Cheers, mate
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
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