Solved Internet Explorer 10 Browser issue

[pyro90]

every time I go online and go to www.google.com the address changes to a weird value I seem to think my browser has been hijacked but my antivirus wont pick up a virus or spyware.
I have used malwarebytes spybot all sorts of programs to fix the issue but it wont would like some help on how to remove this virus or fix what the problem maybe. the picture below shows the address which only does it on my computer. this is also my first post on this forum thankyou hope someone can help

 

[AmericanPharaoh]

Try both of these tools.

Adwcleaner

Junkware Removal Tool

 

[pyro90]

I will try this and thankyou for that if it don't work ill try something else I will post my log file on here 2.

 

[pyro90]

here is my log file from adware cleaner I haven't used this before and haven't used the other one you suggested.

 

[pyro90]

log from jrt and I restarted my computer after using both tools and problem is still there don't know what to do now

 

[pyro90]

I logged in under mums login name were the problem first began

 

[pyro90]

really don't know what to do now to fix the problem.

 

[ThrashZone]

Export Favorites to html file before resetting Internet explorer/ just to be safe.
http://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

Tutorial of Resetting Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer

Manage add-ons,​

http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7

 

[Britton30]

Try this too, it will be similar in IE10.
http://www.sevenforums.com/tutorials/162675-internet-explorer-delete-browsing-history-exit.html
Close the browser and test.

 

[UsernameIssues]

You are chasing a rabbit that does not exist.

gws = Google web server
rd = redirected
cr = country referred

The ei=(code) is somewhat explained in this blog:
Google search parameters in 2012 | Rankpanel Blog


Clearing browser cookies might solve "the problem" (if you see such tracking as a problem) or you might want to stop using Google if you don't like to be tracked.

Remember: if it is free, you might be the product and not the consumer

 

[AmericanPharaoh]

http://www.sevenforums.com/tutorials/155721-internet-explorer-home-page-add-change.html

Were you able to figure out how to run both cleaning tools?

Or do you need step-by-step instructions?

 

[cottonball]

pyro90,

In the capture you provided, the address shown is:
https://www.google.com.au/?gws_rd=cr&ei=RcNJUoPrGYfFkA

That takes the IE10 browser to aGoogle Australia page, offering a Sign up, and also an install of Google Chrome.

Anyone with IE10 is welcome to try it. That is not a malware page, or a virus redirection page.

Is www.google.com your home page?



:info: Also, please press on with Downloading MiniToolBox
Save to the Desktop. <<--
Double-click the downloaded file to run it.




When the MiniToolBox console opens, please check the following boxes:

• Flush DNS
• Report IE Proxy Settings
• Report FF Proxy Settings (Only if you use FireFox)
• List content of Hosts
• List IP Configuration
• List Winsock Entries

Click: Go

:ar: Please post the Result.txt in your reply.
(A copy of Result.txt is found on the Desktop.)


Edit: Some extra info...
Why Do You Have ?gws_rd=cr Added To Your Google URL?
http://www.techfleece.com/2013/07/24/why-do-you-have-gws_rdcr-added-to-your-google-url/

 

[Britton30]

I get the same page using the OP's long address or by typing in https://www.google.com.au/

 

[cottonball]

So do I, Britton!

Maybe Google is playing with us.

Take a look at the Edit on my last post.



Not to worry!

This issue is not a malware problem!!!!

 

[pyro90]

http://www.sevenforums.com/tutorials/155721-internet-explorer-home-page-add-change.html

Were you able to figure out how to run both cleaning tools?

Or do you need step-by-step instructions?

I was able to work out how to run both the tools you suggested thankyou

 

[pyro90]

thankyou everyone who has helped out with this issue the whole time I thought it was a malware problem I have looked at all the links provided and read them. every one here will be getting rep points for helping me out it just looked so weird the address every time I went online.

cheers

 

[pyro90]

I now use www.google.com/ncr which makes the address just say www.google.com I found the ncr means no country redirect this issue has been solved thanks to all of you

 

[cottonball]

You are welcome, pyro90!

Glad to help. Have a great week!!

 

[ThrashZone]

Using your link in your question it opened the normal site,
https://www.google.com/
Which the only difference is the https is added,
Are you logged into Google services ?
Because I'm not,
Cheers.

 

[AmericanPharaoh]

I now use www.google.com/ncr which makes the address just say www.google.com I found the ncr means no country redirect this issue has been solved thanks to all of you

Thanks, for the comment you left for me.

John