Issues logging into Windows.

[GilV37]

thanks jacee

 

[cottonball]

Please open Notepad (Start > All Programs > Accessories > Notepad)

Copy/paste the text in the code box to Notepad:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments]
"ScanWithAntiVirus"=dword: 2

Go to the File menu at the top of the Notepad and select: Save As...
Select Save in: Desktop
Fill in File name with: letmedwnld.reg
Save as type: All files
Click: Save
Close Notepad.

Locate letmedwnld.reg on the Desktop.
Right-click and select: Merge
Allow the merge.

Restart the computer.

Try to download. Please explain whatever happens.

 

[VistaKing]

Open Command Prompt with administrator privileges known as Elevated Command Prompt. To do this, click on rb: type CMD in the Search programs and files box and right-click on CMD under Programs(1) and choose Run as administrator . On the User Access Control window click on the Yes Button . Copy and Paste the command below and press <ENTER>

Reg query HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

Show me the results

 

[GilV37]

after i rebooted i tried to download a photo.jpg for even a MS word file from my email, and still getting the message, "photo.jpg couldn't be downloaded."
For the results of the command prompt, here is a screen shot.

 

[VistaKing]

GilV37

Can you navigate to

HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
Windows NT
CurrentVersion
Image File Execution Options

Inside the Registry manually

 

[cottonball]

One last shot...

Copy/paste the text in the code box to Notepad:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments]
"ScanWithAntiVirus"=dword: 1

Go to the File menu at the top of the Notepad and select: Save As...
Select Save in: Desktop
Fill in File name with: letmedwnld2.reg
Save as type: All files
Click: Save
Close Notepad.


Locate letmedwnld2.reg on the Desktop.
Right-click and select: Merge
Allow the merge.


Restart the computer.


Try to download.

 

[cottonball]

@VistaKing,

Try the following:

Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options"

There are spaces in the Key. Use quotes, and it should work. If not, owe you a beer.

 

[GilV37]

i was able to navigate to the registry entry manually.
i merged the letmedwnld2.reg and rebooted. STILL CAN"T DOWNLOAD from IE.

 

[cottonball]

Did you install an AV yet?

You had uninstalled MSE...

If you have no AV, please reinstall MSE.

Try to download after installing the AV.

 

[GilV37]

ok i'll do it right now.

 

[VistaKing]

@VistaKing,

Try the following:

Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options"

There are spaces in the Key. Use quotes, and it should work. If not, owe you a beer.

Thanks Man

@GilV37

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type this command ( Thanks to Cottonball )

Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options"

Press <ENTER>

 

[GilV37]

attached is a screenshot.

 

[VistaKing]

Can you right click on cqw32.exe choose Delete ? Click on the Yes button to Confirm

 

[GilV37]

i'm sorry, can you tell me how to get there?

 

[GilV37]

Ok i just realized it... i deleted the file in the registry.

 

[VistaKing]

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Copy and paste . ( right click inside the command prompt and choose Paste )

REG QUERY "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings"

Forgot to add the quotes

 

[GilV37]

i searched for the file cqw32.exe in the registry file, and didn't find it. copy and pasted the command in dos, and attached is the error:

 

[GilV37]

ok this time i attached it.

 

[VistaKing]

I edit the post . Add the quotes before HKLM and at end after settings then press enter

 

[GilV37]

here are the results