Issues logging into Windows.

[GilV37]

When I rebooted, I did get to the Boot Options menu. There was an option that said "directory Services Restore MOde" ( not other options for PC restore. WHen I clicked on that option, it brought me up to the desktop in safe mode. that's it.

 

[VistaKing]

Can you boot to normal mode successfully ?

 

[GilV37]

yes

 

[VistaKing]

Lets see this reboot the PC without the Drive then Press F8 while the PC is booting up Do you see Repair your computer inside the Advanced Boot Options if so press <ENTER> on the Repair your computer . Then plug in the USB Flash drive then do the other steps .

 

[GilV37]

I got into the system recover, but the recovery tried to do a scan to fix any problems and went back to the Microsoft Startup Repair tool.

 

[VistaKing]

That's weird we didn't touch any boot files .

Let it scan inside the repair the startup repair . Hopefully it will fix the boot issue .

 

[GilV37]

THat didn't work. I think i'm just going to have to reformat the HD.

 

[VistaKing]

What did the error message say ?

 

[GilV37]

when i tried to download a word file from my email, i get couldn't be downloaded.

 

[VistaKing]

You fixed the boot issue ?

 

[GilV37]

The boot issue is fine. I was able to get into the system recovery. Just forgot how to get in there. When i got into the sytem recovery, Microsoft start up repair tool, the repair tool did a quick scan and then back to back to the main screen of the repair tool. Booted back up into windows 7 no problem, and tried to download a word file from my email and it didnt work.

 

[VistaKing]

Can you run another FRST . Download a new FRST.exe file from below and follow the directions below .

Delete the old FRST and FRST.log along with the fixlist logs .

   Warning

You will need a USB FLASH DRIVE

   Tip

Download the Tool from a non infected PC

Download Farbar Recovery Scan Tool

32-bit Version OS :ar: Farbar Recovery Scan Tool

64-Bit Version OS :ar: Farbar Recovery Scan Tool x64

   Note

Click the rb: button and right-click Computer .Select Properties .Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

:ar: To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

:ar: To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

:ar: On the System Recovery Options menu you will get the following options:
Startup Repair

System Restore

Windows Complete PC Restore

Windows Memory Diagnostic Tool

Command Prompt

Select Command Prompt

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

   Note

Replace letter e with the drive letter of your flash drive.

   Tip

Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Diskpart
List volume

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

 

[GilV37]

I got into the Recover Manager by pressing the ESC button. Went to the screen that said I need help Immediately and I'ld like to take precautions. Under the I need help immediately I selected the Microsoft startup Repair tool. It did a scan of about 10 seconds, and stopped. Never gave me an option to select a user account.

 

[VistaKing]

Are you trying to bring your PC to Factory Settings ? If you're I'd recommend staying away from that . Take a look at the OEM clean install tutorial that was written by Gregrocker below

:ar: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164

Create recovery disc inside the Desktop just in case as a backup .

 

[GilV37]

ok i'll read up on it. I think this profile is just corrupted.

 

[VistaKing]

Log into a working profile and create a recovery disc using the Recovery software . If you click on rb: type RECOVERY inside the Search programs and files box you should have an option that says Create recovery disc . You will need a DVD +r or a -r disc . It should create 2-3 discs in total .

Then read the OEM tutorial to create a clean Windows 7 installation

 

[GilV37]

I will. Thank you VistaKing, Jacee, and Cottonball for all your help!!!

 

[VistaKing]

You're welcome .

 

[cottonball]

GilV37,

Hope I am not too late...

Whatever the setting or issue is, it is not in the hidden built-in elevated Administrator account, but, on the User profile.

A clean User profile might work...nothing to lose at this point.

Use Option One: http://www.sevenforums.com/tutorials/181024-user-account-create.html
In step #5, after typing a name for the User account, select: Administrator account
Then click on: Create Account

When all done with Option One, log in to the new User account, and see if you can download SystemLook once again.

 

[GilV37]

Sorry Cottonball. already reformatted this PC. I CAN DOWNLOAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!! consider this thread solved.

THanks Very much!!! really appreciate the help!!!