iTunes will not open!

Hanoi1968

New member
Local time
12:00 PM
Messages
3
I keep receiving this message when I start up iTunes

"The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes"

Can anyone help me to start up iTunes?

I've already uninstalled and reinstalled itunes, and even done this with a previous version of iTunes.
Do I need to go into the registry??

Thanks for any help!
 

My Computer

OS
---
Close iTunes

Goto your iTunes folder

it's either under:

- My Documents\My Music\iTunes\

- \Users\username\Music\iTunes\

(Make sure that it's right one by looking at the Time & Date of the File (should be the same, as the last time you closed iTunes)

Drag the iTunes Library file from the above location to the Desktop.

Open the Previous iTunes Libraries folder in the iTunes folder.

Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

Drag this file to the iTunes folder (the enclosing folder).

Rename this file to iTunes Library.

Open iTunes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64 (UPGRADED - 10/20/2016)
CPU
AMD FX 8350 (OC: 4.48GHz)
Motherboard
ASUS Crosshair V Formula-Z AM3+
Memory
14GB DDR3 Corsair Vengeance
Graphics Card(s)
Asus AMD Radeon R9 280X 3GB
Sound Card
N/A
Monitor(s) Displays
BenQ G2420HD
Screen Resolution
1920x1080
Hard Drives
Internal: 1x 500GB WD Blue SSD | 1TB WD Caviar Black | 3x 500GB WD Caviar Green
External: 500GB Seagate
PSU
Corsair AX1200i
Case
CoolerMaster HAF X
Cooling
Corsair Hydro H90 Water Cooling
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder X8 Mouse
Antivirus
MSE / Malwarebytes Anti-Malware
Browser
Mozilla Firefox + Google Chrome
iTunes Won't Open

I had the same problem.

Easiest way to fix: I tried all the solutions under the tech forums, then one that made more sense:

QuickTime needed to be updated. I did the download, the install, an voila! iTunes opened up with no more trouble.

Good luck.
 

My Computer

OS
TX
Thanks for your assistance! This only partially worked -iTunes opened but only contained music downloaded from their site and NOT all the cd's I've copied to iTunes!
 

My Computer

OS
---
Now, you can put your music back. Click on File in iTunes, and then Add Folder to Library. Search for where your iTunes music lives, and just click on the folder name.

I had to do all this today, and it worked just fine.
 

My Computer

OS
TX
Thanks for the help! I've managed to get it back working. Lost my playlists and some of the albums artwork, but thats no great problem. :)
 

My Computer

OS
---
Close iTunes

Goto your iTunes folder

it's either under:

- My Documents\My Music\iTunes\

- \Users\username\Music\iTunes\

(Make sure that it's right one by looking at the Time & Date of the File (should be the same, as the last time you closed iTunes)

Drag the iTunes Library file from the above location to the Desktop.

Open the Previous iTunes Libraries folder in the iTunes folder.

Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

Drag this file to the iTunes folder (the enclosing folder).

Rename this file to iTunes Library.

Open iTunes.
It worked. Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
Windows 7 64
Antivirus
norton
Back
Top