kasparsky updating problem

[frodi]

ICit2lol, I do not have firefox. But I would like to know how to uninstall OTL, it has a lot of registry files!

 

[ICIT2LOL]

ICit2lol, I do not have firefox. But I would like to know how to uninstall OTL, it has a lot of registry files!

I don't know what OTL is frodi as a Google ame up with all sorts of stuff. But I have snipped a few of the files listed in your registry which is why I thought you were using FF they might require getting rid of as they still might be interfering with KIS but wait till Jacee replies again don't go off what I say.

Those refs may be legit but I have never seen these before in any KIS that I have installed. However they could be something to do with Java I really don't know just that I am suspicious of anything that appears like that which I know I haven't put anything on for.

 

[Jacee]

Local\Updater26276 ... Let's check this out.

Download AdWareCleaner AdwCleaner Download to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

 

[frodi]

wow ICit, I cannot even find ff on my pc! I never installed it, what is going on here?

 

[frodi]

Not much on them.

 

[frodi]

ICitlol, I found those ff files, they sit in the Kaspersky Application.

 

[ICIT2LOL]

Mate I don't know what to make of those entries Jacee would know more than I - I just assumed yuo had been using Firefox or some such app that uses it.

But is that OTL a security thing from bleeping computer? as it is the nearest thing I can find for those initials. It refers to something called Oldtimer Listit in that site.

 

[frodi]

Download OTL http://oldtimer.geekstogo.com/OTL.exe
Jacee gave me that to dl, and all those files you see come from that OTL, I would like to remove all those registry entries it made, but there seem to be heaps of them.

 

[ICIT2LOL]

Well I am at loss because my registry entires for the Kaspersky make no mention of Firefox and I have been through all of those entires in the pic.

Maybe Jacee can throw some light on it??

 

[frodi]

I searched for ff and that is how they were brought up.

 

[ICIT2LOL]

I searched for ff and that is how they were brought up.

You mean the ADW or search from the Windows Start globe?

Sorry mate but I am having a job getting the hang of this again.

Do you know how to look in the "regedit" registry entries? I don't want you to go in there and start deleting stuff or anything but see what is in the listings.

 

[Jacee]

Generally OTL is used as an initial diagnosis tool at the start of a problem analysis. It is helpful not only in the identification of malware but also in telling you some useful information about the user's computer. However, especially when another tool has been used as a starter, OTL can be used as a follow up tool to add to the understanding of a machine's infection and allow for fixes that might otherwise be risky or onerous in their preparation and application. One of OTL's greatest strengths is its ability to perform custom scans for any files or registry data. As malware continues to find new ways to infect systems, OTL is not required to be updated to identify it. Simply implementing a new custom scan for the specific information needed is all that is required. You can see where this is currently being utilized in the G2G Malware and Spyware Cleaning Guide. As the malware runs its course, if it becomes obsolete and is no longer a threat, the custom scans can be removed and new ones implemented if necessary. Many user's develop their own lists of custom scans to deliver the exact information that they wish to see regarding a system.

You can delete OTL ... it is not an installed program on your machine.

 

[Jacee]

More errors.... Source = Schannel | ID = 36888
Description = The following fatal alert was generated: 40. The internal error state
is 107.

Note: SChannel means secure channel.
sChannel uses TLS for security encryption. As long as the sites you visit do not use TLS.
Follow the steps below:
1. Open Internet Explorer.
2. Click Tools.
3. Click Internet Options.
4. Click Advanced tab.
5. Scroll down the list under Security, uncheck all the Use TLS options.
6. Click OK.
Now restart the computer and check if the issue still occurs.
If the issue still persists, then I suggest that you optimize the internet explorer settings on the computer.
Follow the steps in the link below:
How to optimize Internet Explorer: http://support.microsoft.com/kb/936213
If the above steps do not help you, then you may try resetting the internet explorer settings on the computer, you may download the Microsoft fix-it from the above link which automatically resets the browser settings to default settings on the computer.
For the Bluescreen issue, we require the exact error code or error message to troubleshoot further with this issue. To get the exact error code or error message you may have to disable the automatic Feature.
Follow these easy steps to disable the automatic restart feature for system failures.
1. Click Start.
2. Type System in Start Search.
3. Click on System under Control Panel.
4. In the task pane on the left, click the Advanced system settings link.
5. Locate the Startup and Recovery area and click on theSettings button.
6. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
7. Click OK in the Startup and Recovery window.
8. Click OK in the System Properties window.
9. You can now close the System window.
10. From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.
Now when the blue screen occurs make a note of the error code or error message provide us the same.
If you are using Vista Operating System, you may refer the link below:
Microsoft Security Bulletin MS09-007 - Important
Vulnerability in SChannel Could Allow Spoofing (960225):http://www.microsoft.com/technet/security/Bulletin/ms09-007.mspx

Swathi B - Microsoft Support.

Source Schannel Error 36888 - Microsoft Community


Also, is SSL 3.0 checked?

 

[ICIT2LOL]

Generally OTL is used as an initial diagnosis tool at the start of a problem analysis. It is helpful not only in the identification of malware but also in telling you some useful information about the user's computer. However, especially when another tool has been used as a starter, OTL can be used as a follow up tool to add to the understanding of a machine's infection and allow for fixes that might otherwise be risky or onerous in their preparation and application. One of OTL's greatest strengths is its ability to perform custom scans for any files or registry data. As malware continues to find new ways to infect systems, OTL is not required to be updated to identify it. Simply implementing a new custom scan for the specific information needed is all that is required. You can see where this is currently being utilized in the G2G Malware and Spyware Cleaning Guide. As the malware runs its course, if it becomes obsolete and is no longer a threat, the custom scans can be removed and new ones implemented if necessary. Many user's develop their own lists of custom scans to deliver the exact information that they wish to see regarding a system.

I too was wondering Jacee and I think had better duck out of this one as I am not of much use at all.
If frodi gets up and going I am more than pleased to help with the config of KIS but as of now like I said I am not up to any real level of knowledge on the stuff that you can deal with.

 

[frodi]

Thanks for that Jacee, I already had unchecked automatic restart, but did not know about unchecking TLS. Do I also uncheck TLS 1? It does still not allow Kaspersky to update though.

ICit2, yes I know how to clean up the registry entries. (Crikee ICit2, it is hot here today! How is it up your way?)

 

[ICIT2LOL]

Thanks for that Jacee, I already had unchecked automatic restart, but did not know about unchecking TLS. It does still not allow Kaspersky to update though.

ICit2, yes I know how to clean up the registry entries. (Crikee ICit2, it is hot here today! How is it up your way?)

Kook mate stay with Jacee as I am not going to throw spanners in her works I am just a foot soldier

No it is beautiful here (Central West - near Orange) though I guess by late afternoon it will be getting a bit hot.

 

[frodi]

Here are those ff files, these are in Kaspersky, I have not looked in the registy yet.

 

[ICIT2LOL]

Here are those ff files, these are in Kaspersky, I have not looked in the registy yet.

Something I think very wrong Frodi as the on line banking went out a while ago with the change over from KIS 2012 it is now Safe Money and is separated from the other settings and can be attached as an icon on the taskbar or desktop whatever you prefer again see pic.

I don't know what Jacee thinks but it might be worth looking at the software entries in the registry.

 

[frodi]

I know about the "safe money", I believe that they won't have that in the next version. I found this entry in the registry "firefox extensions". These belong in Kaspersky.

 

[Jacee]

You know... if this was MY computer, I would wipe and do a clean installation of Windows 7.

I can't totally lead you to a "fix" with Kaspersky because you have more than one problem going on with this machine.