KB4338818 does not complete instalation

Rdigumarthi

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I have Windows 7 Ultimate with HP Envy 17, 64 system. I haveing problem with KB4338818 instalation since 7/14/2018. It always fails at 98% completion. I also have HP smartfriend support and they could not solve the issue.
ANY help is appreciated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
CA
Antivirus
norton
Browser
chrome
Hi Rdigumarthi,
Please follow Windows Update Posting Instructions
Also, please post logs

Location: C:\Windows\Logs\CBS
CBS.log
CheckSUR.log

Location: C:\Windows
WindowsUpdate.log

Don't need CBS folder or CBS persist logs. CheckSUR.log is temporary in default location. SURT may take a while to complete, be patient.

Nic
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
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150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
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