Keyboard and mouse doesn't work after driver repair

[amira]

My boss bought a new HP tower after our old one ran out of space. I plugged it in and everything worked until I realised the scanner didn't work. I downloaded a driver but it still didnt activate the scanner. So I looked at the driver repair discs that came with the tower. I installed that thinking it would repair the scanner driver and when I logged back in, the keyboard or mouse USB didnt work. I hope I didn't screw up anything. The keyboard works in BIOS. My boss doesn't know and I would like to get this repaired without bringing anyone in. HELP! Im on Windows 7.

 

[KGS]

Sounds like the repair fudged the USB drivers. Have you tried starting windows in safe mode?

 

[torchwood]

Just rollback the Driver,
If that doesnt work, use your latest restore point.

Roy

 

[amira]

Hi all, I told my boss and he doesn't want to re-install Windows 7. Nothing else worked. So HP will be coming out to fix the tower. thank you for your input.