Keyboard not working at all

[Kontroverzy]

I was previously getting this error code 0101003 Keyboard not detected and my computer was getting frozen on start up and start up repair. I started my computer this morning and it started properly however my keyboard still does not work. I cannot access safe mode either so I cannot diagnose the problem. Do I have to get a keyboard plug it in then fix the problem or? Can the mods please lock my 1st thread since the problem I believe is related to a hardware problem (keyboard) sorry for the inconvinece.

 

[UsernameIssues]

Yes - borrow a new keyboard for this testing or buy a cheap one ($10 US).

 

[Plunder6459]

What you can also do is call the manufacturer of your computer and ask them about the issue. If that doesn't work you can go on other sites and and look up the error code; if you are experiencing this issue, you are probably not the first.

Hope is helps

 

[Kontroverzy]

I managed to figure out a way (on screen keyboard) however I would like to fix my keyboard and trackpad( don't work ) also the devices are recognized in device manager and are up to date.I'm currently running malwarebytes, Is there anything else I can do to help you guys help me?

 

[Kontroverzy]

Do you guys think it might be a problem with the wiring in the laptop that's affecting keyboard and the laptop?

 

[UsernameIssues]

When I click on the link named "My System Specs" in your posts, it states "PC/Desktop". I thought that we were talking about a desktop computer... but I should have remembered that the forum software defaults to that value. And I should have mentioned the on-screen keyboard. I've used it many times.

I'll see what other forum members say is your next step to try.

 

[Kontroverzy]

Yeah I'm running malwarebytes once it finishes I'll call Samsung and see what they have to say. I'm sorry for not being specific ill be sure to include all details!

 

[Layback Bear]

Kontroverzy use this when you can.

By Brink:
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[Kontroverzy]

I just did that scan is still going on though and I must say your sig looks amazing !

 

[Kontroverzy]

A quick update, my keyboard is working luckily, but it's not working properly. By this I mean I press a key like w and it will give me a 3 or a m. Does anyone know what causes this? Btw there was no problems with the malware scan either. Some keys don't display anything and others do.

 

[Layback Bear]

Is this a laptop, notebook or a PC?

 

[Kontroverzy]

This is a latop now the keyboard is randomly inputting commands (h is spammed, tab is spammed randomly etc) I think it wiring? For example if I try to type something in the search bar "h" is repeatedly pressed. I hope I make sense

 

[Kontroverzy]

Now I can't seem to log in everytime i try to input the password keys keep being spammed

 

[Kontroverzy]

A little update, I called Samsung and they never seen the error before. Ive decided to get a wireless keyboard my question is how do i disablemy internal laptop so it doesnt interfere with my external?

 

[Layback Bear]

Good idea using another keyboard.
I don't know how to disable the keyboard because I have never used a laptop.
Please correct your specs to laptop.