Laptop Compaq CQ58 won't recognize Spire external HDD

Melly

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Hi, I have a problem with an external HDD Spire. My laptop won't recognize the driver. When I plug it it my USB port the driver's light turns on and I can hear some noise from it but Windows won't prompt me and it doesn't show in my computer. I have a Compaq CQ58 laptop, windows 7 32.

I checked in Computer Management and it doesn't show the drive there. I checked in Device Manager to see if I have an update issue but it only shows my internal HDD.

I hooked to another laptop Toshiba and it's showing, same windows 7 32bit.

Please help, I need to use it really fast for a project.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x32
Computer type
Laptop
Computer Manufacturer/Model Number
Compaq
OS
Windows 7 Ultimate x32
Do other devices work in that usb port?
 

My Computer My Computer

At a glance

Linux Lite 3.2 x64; Windows 7, 8.1Core2Duo 2.46GB ddr2nVidia
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell precision t3400 tower
OS
Linux Lite 3.2 x64; Windows 7, 8.1
CPU
Core2Duo 2.4
Memory
6GB ddr2
Graphics Card(s)
nVidia
Hard Drives
120gb SSD, 1TB HD, 2TB HD; sata II
Internet Speed
12/2
Browser
Vivaldi, Slimjet (Chromium) x64
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