Laptop just turned off suddenly

thready

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I was playing Xcom on my laptop and the thing just turned off right away. When I was doing the tool thing to collect info, I saw a few errors pop up so I included a picture of one in the zip file that I added here. Thanks for the help.

UPDATE: Sorry I combined a following post and put it here to save you guys the hassle of reading 3 posts. It just happened again and this time I had the intake vent clear. I checked the event viewer and the times this happened had one event ID is 507 and the other is 532 and the source is ESENT. I'm almost positive it's a bad HDD so if it is then I'm just getting an SSD. I assume this because the laptop worked fine for a year but it's always had some HDD quirks such as wallpapers not changing when I set them up as a slideshow and updates not being able to be completed. Sometimes it would freeze and become unresponsive for a few seconds, other times I would have to ctrl alt del to task manager and I would see the disk being used 100% when I wasn't even doing anything. And the only 2 times it shut off I was playing Xcom and I was loading a level from the HDD. I just figure those are HDD problems. I ran Seatools but the test I run never has a problem.

This is the event viewer:

Warning 11/28/2014 1:46:17 PM ESENT 507 Performance
Warning 11/28/2014 1:46:16 PM ESENT 532 General
Warning 11/28/2014 1:46:16 PM ESENT 532 General
Warning 11/28/2014 1:46:12 PM ESENT 532 General

This is the description of the first warning:

LiveComm (4428) C:\Users\Patrick\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\eda13f37bf60dfeb\120712-0049\: A request to read from the file "C:\Users\Patrick\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\LiveComm\eda13f37bf60dfeb\120712-0049\DBStore\livecomm.edb" at offset 1409024 (0x0000000000158000) for 8192 (0x00002000) bytes has not completed for 36 second(s). This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 

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Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Home Premium x64
CPU
AMD FX 8350
Motherboard
M5A97 LE R 2.0
Memory
8 GB 1600
Graphics Card(s)
R9 280X
Sound Card
Soundblaster Omni USB Soundcard
Monitor(s) Displays
Viewsonic 21.5 inch LED
Hard Drives
OCZ Vertex 4 120G SSD (boot drive)
Crucial 256G SSD
WD Black 2 TB HDD
Seagate 1TB HDD
PSU
Antec Earthwatts Green 650W
Case
Cooler Master HAF 922
Cooling
5 fans of different brands (3 intake, 2 exhaust) for dust co
Keyboard
Corsair Vengance K70 MX Brown, Razer Orbweaver
Mouse
Razer Naga
Internet Speed
60 Mbps
Antivirus
Webroot Secure Anywhere
Browser
Chrome
Other Info
I also discovered the joy of dust filters on my intake fans. Thank you Internet.
Wow this is really fun having this problem for about 5 days now and having it happen at least twice a day. I just had it happen again... fun...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Home Premium x64
CPU
AMD FX 8350
Motherboard
M5A97 LE R 2.0
Memory
8 GB 1600
Graphics Card(s)
R9 280X
Sound Card
Soundblaster Omni USB Soundcard
Monitor(s) Displays
Viewsonic 21.5 inch LED
Hard Drives
OCZ Vertex 4 120G SSD (boot drive)
Crucial 256G SSD
WD Black 2 TB HDD
Seagate 1TB HDD
PSU
Antec Earthwatts Green 650W
Case
Cooler Master HAF 922
Cooling
5 fans of different brands (3 intake, 2 exhaust) for dust co
Keyboard
Corsair Vengance K70 MX Brown, Razer Orbweaver
Mouse
Razer Naga
Internet Speed
60 Mbps
Antivirus
Webroot Secure Anywhere
Browser
Chrome
Other Info
I also discovered the joy of dust filters on my intake fans. Thank you Internet.
My old Toshiba laptop would hard/instantaneous power off when the cpu would overheat watching youtube videos...

I'd start with checking cpu temps, noting any activity causing climbing too quickly or above 65-75C....
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64 bit
CPU
AMD A4
Memory
5 GB
Graphics Card(s)
Integrated Radeon
Hard Drives
500 gb WD
Antivirus
360 TS
Browser
IE
My old Toshiba laptop would hard/instantaneous power off when the cpu would overheat watching youtube videos...

I'd start with checking cpu temps, noting any activity causing climbing too quickly or above 65-75C....

I have been monitoring my CPU temps and nothing's too high when it happens.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Home Premium x64
CPU
AMD FX 8350
Motherboard
M5A97 LE R 2.0
Memory
8 GB 1600
Graphics Card(s)
R9 280X
Sound Card
Soundblaster Omni USB Soundcard
Monitor(s) Displays
Viewsonic 21.5 inch LED
Hard Drives
OCZ Vertex 4 120G SSD (boot drive)
Crucial 256G SSD
WD Black 2 TB HDD
Seagate 1TB HDD
PSU
Antec Earthwatts Green 650W
Case
Cooler Master HAF 922
Cooling
5 fans of different brands (3 intake, 2 exhaust) for dust co
Keyboard
Corsair Vengance K70 MX Brown, Razer Orbweaver
Mouse
Razer Naga
Internet Speed
60 Mbps
Antivirus
Webroot Secure Anywhere
Browser
Chrome
Other Info
I also discovered the joy of dust filters on my intake fans. Thank you Internet.
I doubt anyone smart is going to touch your zip file,
Post it as a normal jpeg attachment.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
(And as a side note, I'd be very surprised if any sort of hard drive issue would cause much other than a lock up/freeze/blue screen, vice a hard/instantaneous power off, but, not to say it's not possible, just unlikely)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64 bit
CPU
AMD A4
Memory
5 GB
Graphics Card(s)
Integrated Radeon
Hard Drives
500 gb WD
Antivirus
360 TS
Browser
IE
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