Solved Laptop Really Buggy Since Updated Graphics Driver

[gregrocker]

Those problems are common with bloatware corruption, which is likely the case with your present issue. Those are whisked away by Refresh.

 

[Jesse Williams]

So, a refresh would work?

 

[Jesse Williams]

I wonder if I can boot into safe mode to get it to do something.

 

[gregrocker]

Yes, it should. As I already wrote, the Norton corruption should be wiped away along with all the other bloatware. A new registry is installed with only the app settings and your user account preserved.

Actually the entire OS is reinstalled with the apps, their settings, and your account information all that is retained and reinjected. So the only corruption that can be passed would be with those specifically.

 

[Jesse Williams]

Okay...I think I will do a refresh.

 

[gregrocker]

It's fully automated so nothing compared to a full reinstall. I've done them on Windows 10 while I make lunch.

 

[Jesse Williams]

I've got everything re-installed, except for the Windows 8.1 Update and 2 more updates. But, every time I try to install an update it runs into an error.

 

[Jesse Williams]

I have reset the Windows Update settings, hopefully now it will install.

 

[maxie]

Is Defender working now ?

 

[Jesse Williams]

Yes, Maxie it is.

 

[gregrocker]

How is performance? Anything else?

 

[Jesse Williams]

I guess it's better. I don't know. I really didn't notice a difference. I removed the bloat ware that comes pre-installed on all Acer computers. It's at 78% now of installing the Windows 8.1 Update.

 

[gregrocker]

Hmm. I'm not familar enough with 8 to know why that isn't rolled into the image it Refreshes from, or did you provide the 8 installation disk? Was it requested?

You'll still need install all Important and Optional Windows Updates after the upgrade. I realize it's automated in the background in Windows 8 but I'd still watch it closely to make sure all Optional get chosen.

How is the performance difference on the Acer I cleaned up for you last night, mainly by disabling all the Acer bloatware Startups and Services, replacing Norton with MSE?

 

[Jesse Williams]

The Acer you helped me with last night is doing much better. For Windows 8, it offers 3 choices. Those choices are "Refresh your PC without affecting your files, Remove everything and reinstall Windows, and Advanced Startup".

 

[gregrocker]

Yeah, same for Windows 10. I didn't know that it would strip out the Windows 8.1 upgrade though. Thought it would use the image file stored onboard to Refresh or prompt you for 8.1 media.

Would be interesting to hear how the two PC's compare now. You can probably eventually regain more performance from the Win7 Acer with the Clean Reinstall Windows 7.

 

[Jesse Williams]

Okay...Well, let me give it some thought. But, like I say the Windows 7 Acer is doing much better.

 

[Jesse Williams]

Ever since I did that refresh last night, I am having a little problem with Gmail in the Metro email app. It says it needs attention. But, I already have a Gmail account on it. When I clicked on the Gmail app that needs attention, it said it couldn't sync messages. Could Maxie, Greg, or someone look into this for me, please?

 

[maxie]

Have you been using the app along time Jesse ? ... From what I have read it is not that reliable ...

 

[gregrocker]

Tap Settings at top left of Mail app. Look over each closely. You may need to add it again.

 

[Jesse Williams]

Yes, I have Brian. I like it. It saves me from having to go to a web browser all of the time.