Laptop Toshiba Qosmia Windows 7 Freeze's

[william232]

Hi all,

Just couple of weeks i have been having issues with my Laptop its brand new only a couple of months old every time i run the following programs photoshop cs3,dreamweaver,msn,filezilla,aim and google chrome my computer seems to freeze up on my Windows 7 Laptop now it doesnt just freeze when i launch the program it works for awhile and couple of hours later it freezes on me and everything is up to date i think ill do a antivirus scan and post back with my results but i dont think i have any antivirus running a scan now i know my antivirus is all up to date cuz ive tried it so much and ive just ran a scan and there r definately no viruses so what else could it be?

So can anyone help tell me what is wrong and how can i fix my problem feel free to post stuff so i can help me debug my issue,

it happens when i connect another monitor into my laptop which i have google chrome and msn and aim running aswell sometime photoshop and dreamweaver.

So im not sure what my problem is,

As for my specs of my laptop here it is below

Windows 7
4gb of ram
Intel Core Processor q720 @1.60GHZ
900GB of hard-drive

So not sure what else only game ive recently installed is Diablo 2 so it shouldnt affect my laptop anyway,

Can anyone help me out here?

Thanks,William

 

[Jonathan_King]

Welcome!

If the problem only arouse recently, you may try a system restore.

Also look through your Event Viewer, in Windows logs and see if you can find any errors.

 

[william232]

only thing i dont want to do a system restore unless ill have to ill post back here with what my system event logs say.

 

[Jonathan_King]

You could manually create a restore point first; that way, if it doesn't work, you can come "back" to now.

 

[william232]

Here is what my error log says

-A Timeout (30,000 milliseconds) was reached while waiting for a transaction response from the eventlog service
-The Previous system shutdown at 11:39:26am on 26/04/10 was unexpected

-The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800c6b3440, 0xfffff80000b9c518, 0xfffffa800b7c86f0). 
A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042610-35069-01.

-The Akamai NetSession Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.

 

[zigzag3143]

Here is what my error log says

-A Timeout (30,000 milliseconds) was reached while waiting for a transaction response from the eventlog service
-The Previous system shutdown at 11:39:26am on 26/04/10 was unexpected

-The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800c6b3440, 0xfffff80000b9c518, 0xfffffa800b7c86f0). 
A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042610-35069-01.

-The Akamai NetSession Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.

We could use the actual DMP file.


thanks

Ken

 

[william232]

Here it is its a big file

http://www.willbc.com/memory.rar

so i had to upload it to my website

 

[zigzag3143]

Here it is its a big file

http://www.willbc.com/memory.rar

so i had to upload it to my website

Rar file is corrupt. You may need to upload it again.

 

[william232]

still uploading as we speak

 

[william232]

its finished uploading