Laptop wont accept my phone. HELP!!

LaniMaree

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I am needing photo's off my phone onto my laptop, so I am trying to plug in with the USB connecter and it is saying Power Surge on Hub Port, I really need pictures off my phone asap because I have an assigment due in a few days which need to include theses photos!! I've tried troubleshooting need help!!

Also I thought maybe it was just my phone and/or my phones connecter, but I tried a friends phone and connecter and came up with the same thing. Really need help asap.
 

My Computer My Computer

At a glance

Windows 7
Computer type
Laptop
Computer Manufacturer/Model Number
acer
OS
Windows 7
It sounds like your USB port is damaged, I had the same issue on my old desktop after the front ports got damaged. If you don't have a port on the opposite side of the laptop I'd recommend transferring the files onto a different PC then burn them to a disc to get them onto your laptop. Don't persist in trying to use the USB port/s as there is a chance of causing more damage.
 

My Computer My Computer

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W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
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PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
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ASUS Sabertooth Z87 (BIOS Rev 2004)
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16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
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EVGA GTX 980 Classified
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Realtek Onboard
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Samsung S27D390
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Corsair HX850-80 Gold Modular
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Cooler Master Silencio 650
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Microsoft Sidewinder X4
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Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Just some quick ideas:
Got a different pc or friend with a pc? Connect the phone, transfer the files to a USB stick\disc, as mentioned.
Got email on the phone? Try sending the pictures to one of your own emails.
Pictures stored on the phone's memory card? Remove it and use some card reader.
Got Bluetooth? Transfer the photos.
 

My Computer My Computer

At a glance

W7, W8.1
Computer type
Laptop
Computer Manufacturer/Model Number
Dell \ Lenovo\ HP \ Toshiba
OS
W7, W8.1
Antivirus
MSE, Malwarebytes
Browser
FF
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