Solved Laptop wont shut down, Problem event Blue screen

[photoGT]

Hi guys, my first post on your forum so please be patient. Also note my PC tech knowledge is very limited so please use "baby language" for now.

I have been experiencing shut down problems for the last month now. The strange thing is though it is only at night when I shut down. If I switch on in the morning and an hour later shut down, no problem. This is the error code I have managed to get of the PC.

I have no new programs installed and only external equip is a Samsung 500GB drive and a Canon Printer. Both however I have used for quite some time and never given problems.

Any help or advice will be appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 7177

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80033BD040
BCP4: FFFFF8000463F510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112813-29359-01.dmp
C:\Users\Carl\AppData\Local\Temp\WER-73258-0.sysdata.xml

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[Brink]

Hello PhotoGT, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

 

[Glenda]

Fix blue screen error

I also faced this annoying problem 2 weeks ago. But i fixed it with the help of my friends's instructions, now my computer is running perfectly. So i would also like to share those tips with you. Here's the tips:

- Disconnect incompatible hardware
- Check and repair disk errors
- Perform System Clean-Up with Reginout
- Scan for Malicious Content
- Run System File Check Up

Hope it will also works for you. Good luck

 

[photoGT]

Hi Glenda,

After a couple of hours, it worked! You deserve a medal! Thanks so much.

 

[Glenda]

Hi Glenda,

After a couple of hours, it worked! You deserve a medal! Thanks so much.

Your welcome Dear. Stay Happy