Live.com is not responding due to long running script

spetho2001

New member
Local time
6:30 PM
Messages
20
I have a Windows 7 SP1 IE 11 desktop and I use Outlook.com web based email. Quite often lately when I am using my email it seems to be slow loading what ever I click on. I also get a message at the bottom of the page that says "Live.com is not responding due to long running script".
See screen shots. I contacted Outlook support and they want me to reset IE as they say it is unstable. My computer seems to be working OK except for OUTLOOK.COM.
What are the checked debugging script options listed in IE
Also I did a Google search of this problem and it seems that this has or is happening with Microsoft email. See the first hit in the screen shot.
I notice that Microsoft has a Beta of a new email that they want you to try. It is in the top RH corner of the Outlook.com page.

Can anyone help me with this? Thank you, TomS
 

Attachments

  • Long running script 1.jpg
    Long running script 1.jpg
    171.6 KB · Views: 1
  • Long running script 2 Internet options.jpg
    Long running script 2 Internet options.jpg
    89.7 KB · Views: 29
  • Long running script 3.jpg
    Long running script 3.jpg
    130.7 KB · Views: 0

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64Bit
CPU
Intel
Graphics Card(s)
AMD Radeon 7700
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer
I'm having exactly the same problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7
Let me know if you find a solution. I have been arguing with the Microsoft and Outlook.com forums for months. They tell me they are in the process of fixing it but I doubt it. I think they are sick of listening to me. They keep giving me stupid answers and we just keep going round and round.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64Bit
CPU
Intel
Graphics Card(s)
AMD Radeon 7700
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer
frustration

me too. :mad: very frustrating. seems to correlate with the advertisements running in outlook on the right side of screen. very random. it seems like it is too much of a program for my computer, or something is conflicting. after reading both responses above, I saved 2 hours of frustration out of my life by NOT calling MS support.

my theory: 1)they want you to go with windows 10 and pay monthly fees, or 2) force you to pay monthly fees by ridding you of the ads. everything worked swimmingly until I got the ads on the right side.

will check back and see if you two above had any luck with any fixes.
Thanks, bushyboy, michigan
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell vostro 220
OS
windows 7 home premium; 32 bit;
CPU
intel core 2 duo
Memory
4.0 GB
Try using some different browsers, to see if any of them are able to work correctly at these websites.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
Back
Top