Solved Long wait until login form appears - HP Laptop

[andis59]

I have a HP 350 G1 and the startup is very slow.
From that the Background image is displayed until that the login form is displayed there is a wait for about 3 minutes.

How do I find out what the computer is doing during this wait?

 

[it0uchpods]

Hi,
The system you are referring to does not match your "My System Specs" Page. Would you mind providing the hardware of the computer so I can better assist you? Thanks,

Josh

 

[andis59]

Attached is a text file from Speccy.

 

[it0uchpods]

Hi andis59,

Thanks for that file. Your drive is not one of the fastest out there, but it shouldn't hang like this. Have you tried defragmenting the drive?

Josh

 

[andis59]

Defrag says: 0% fragmented
for all disks
C:
D: Recovery

 

[it0uchpods]

Hi--

OK, so we know that isn't the issue. How about the HDD health? Try to use HDTune and run a Full Error Scan. Perhaps there are issues with the drive. (Bad sectors etc.)

Good Luck,
Josh

 

[andis59]

Here is the result from HDTune

 

[it0uchpods]

Hard drive appears to be OK, that is good news. The end seems to be slower, but it shouldn't really affect anything.

At this step, I would suggest a full scan with MalwareBytes, Go the Scan tab, select Custom Scan, Configure, and tick the option for RootKits.

Also, what is inside of:

Start --> search msconfig

Run it

Go to the Startup tab

Please screenshot the entries. Perhaps software is running on startup, that is malicious, or stupid (PUPs, toolbars, etc)

Regards,
Josh

 

[andis59]

OK, I have run Malwarebytes, which took 7.5 hours! Nothing found.
I used CCleaner to make a list of the startup since it can make a text list...

Between the Windows Background Image showing and the login form do anything but services start?

 

[it0uchpods]

All looks OK.

Yes, but we make sure no malware is hiding anywhere on the PC.

Try to check for suspicious services.

Start --> services.msc

Look for ones with random characters in the name. Like: zhtuge or something like that.

Other than that, it's likely an OS issue, you may need to reinstall Windows.

 

[andis59]

I can't see any strange named service.
I attached the list from "net start"

 

[it0uchpods]

Very strange, all looks OK to me.

My next suggestion is to reinstall your OS, something must be messed up. Your hardware all looks OK.

Josh

 

[andis59]

OK, I will have to think about that...

Is re-installing OS, and all Applications worth the time and effort to spare the time at startup?

Maybe...

Thank you for your help!

// Anders

 

[it0uchpods]

In my opinion, yes.

I keep all my files on a second disk or Dropbox for this exact reason.

Reinstalling the OS fixed 99.9% of issues with Windows.

Most HP machines have a recovery option built into them, unless you removed it by formatting the hard disk.

Try this: HP PCs - Performing an HP system recovery (Windows 7)

I would go for the Factory Reset option. MAKE SURE YOU BACK EVERY FILE UP YOU DON'T WANT TO LOSE!!!!!!!!!!!!!!!!!!!

I would also recommend uninstalling any included software you don't need, like McAfee, Norton, or other software included that you don't need. These preinstalled antiviruses usually need to be activated, which tries to force you to pay them. I would go for Microsoft Security Essentials, or Avast. both are free, and work just as well as the paid ones preinstalled.

If you have any questions, feel free to post, and I'd be happy to assist.

Good luck,
Josh