Lost my Windows 7 password

lostinandalucia

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How can I open my TOSHIBA NB500 netbook, running Windows 7 Starter, without the password?

I tried F8 on Startup, which doesn't do anything, but then worked out if I pressed F12 instead and then selected LAN, it was possible to click F8 and get the Safe Mode options. Clicking on Safe Mode with Command Prompt should have given me the opportunity to add a new User Name and Password, but after scrolling lots of lines of code it just opened the Windows password page again. I don't have a Password Reset key on a USB stick. I took the BIOS battery out for 10 mins and that made no difference either.

Any suggestions?
 

My Computer My Computer

At a glance

Windows7 starter, 32 bitIntel(R) Atom(TM) CPU N4552.00 GBIntel (R) Graphics Media Accelerator 3150
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Windows7 starter, 32 bit
CPU
Intel(R) Atom(TM) CPU N455
Motherboard
ACPI x86
Memory
2.00 GB
Graphics Card(s)
Intel (R) Graphics Media Accelerator 3150
Hard Drives
TOSHIBA MK2565GSXN 116GB
Antivirus
avast!
Browser
firefox
If you enable the built in Administrator account you can sign in with that, then use it to reset you own account's password.

 

My Computers My Computers

  • At a glance

    Windows 7 Home Premium x64AMD V1204GB
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    Toshiba satellite C650D
    OS
    Windows 7 Home Premium x64
    CPU
    AMD V120
    Memory
    4GB
    Internet Speed
    150 Mbps
    Antivirus
    MSE
    Browser
    IE11, Edge, Firefox
    Other Info
    I also have W7 Pro on my System Two, and several W7 Hyper-V VMs. My other machines run Windows 10/11. Their specs are in my Ten Forums & Eleven Forum profiles.
  • At a glance

    Windows 7 Pro x64Intel i5-3320M8 GB
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Thinkpad T430
    OS
    Windows 7 Pro x64
    CPU
    Intel i5-3320M
    Memory
    8 GB
    Hard Drives
    250GB Samsung SSD 860 EVO
    Antivirus
    MSE
Apologies if I sound a bit dim, but if I can't open Windows how am I going to download a file?
 

My Computer My Computer

At a glance

Windows7 starter, 32 bitIntel(R) Atom(TM) CPU N4552.00 GBIntel (R) Graphics Media Accelerator 3150
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Windows7 starter, 32 bit
CPU
Intel(R) Atom(TM) CPU N455
Motherboard
ACPI x86
Memory
2.00 GB
Graphics Card(s)
Intel (R) Graphics Media Accelerator 3150
Hard Drives
TOSHIBA MK2565GSXN 116GB
Antivirus
avast!
Browser
firefox
Apologies if I sound a bit dim, but if I can't open Windows how am I going to download a file?
That's for Method I.

For Method II you don't need to download anything to your PC, but, if you don't already have one, you will need to make a Windows 7 install USB or repair disk to be able to boot to a command prompt at startup.

I had assumed you were posting from another PC that you could use, but maybe you are posting from a phone.

Do you have another PC you could use? Could you borrow a friend's? Or maybe use one at a library or internet cafe?
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 7 Home Premium x64AMD V1204GB
    Computer type
    Laptop
    Computer Manufacturer/Model Number
    Toshiba satellite C650D
    OS
    Windows 7 Home Premium x64
    CPU
    AMD V120
    Memory
    4GB
    Internet Speed
    150 Mbps
    Antivirus
    MSE
    Browser
    IE11, Edge, Firefox
    Other Info
    I also have W7 Pro on my System Two, and several W7 Hyper-V VMs. My other machines run Windows 10/11. Their specs are in my Ten Forums & Eleven Forum profiles.
  • At a glance

    Windows 7 Pro x64Intel i5-3320M8 GB
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Thinkpad T430
    OS
    Windows 7 Pro x64
    CPU
    Intel i5-3320M
    Memory
    8 GB
    Hard Drives
    250GB Samsung SSD 860 EVO
    Antivirus
    MSE
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