Solved Malwarebytes database issue

[Golden]

Anyone else having issues with Malwarebytes having trouble deciding whether its database is updated or not?

 

[A Guy]

Not to sound stupid, but is your system date correct on the PC? How do you have it set to update (frequency)? Does it display the database version, appear to actually be updating? If it is not updating, perhaps a firewall blocking? I have seen this issue on their forums. Their idea is to clean install. A Guy

 

[Golden]

Yep, system time is correct. When clicking Fix or Update, it runs but then just returns the same panel. Set to update on reboot and every hour. Using Windows Firewall on default settings. Here it is showing the database version:



Perhaps, I'll clean install to v1.75

 

[A Guy]

This is a new issue? The database is from yesterday. I assume it just started? You might try logging into the hidden Admin account and trying an update, that's how I got the newest version to work. Only had to do it once, and it's been fine since. Eventually they will not support 1.75, so you'd need to fix it sometime. A Guy

 

[Golden]

Thanks mate. But I've reverted to 1.75 and no problems, updates without any issues and shows as such (no need to look at that awful GUI too). Hopefully they fix their software by the time 1.75 dies.

 

[A Guy]

Yeah, V2 is working fine for me now, but before this version, I never had a single issue. I'm glad it's working, but when the next version update comes, I'll see if that continues. A Guy

 

[DavidE]

@Golden
I just looked (Ver. 2) and I have DB version 2014.8.16.8 - same as you.
I clicked "Update Now" and it showed "No Updates Available".

To me it seems like MBAM hasn't released new V2 DB definitions "As expected" causing your warning.
I haven't found an issue reported on the MBAM forum, but it's early on a weekend, Sunday morning...
I won't be surprised if I get this warning later if MBAM doesn't push out new definitions !
Maybe the "MBAM DB updaters" are sleeping, or maybe a problem with the MBAM DB servers, or ....

Thanks for the heads up, as I may get calls later today if there is no V2 DB update !!!!

 

[Golden]

David,

I've just noticed the same problem in V1.75 (initially I thought it was fixed). Looks like their database server might be fooked.



Looks similar to this problem???
https://forums.malwarebytes.org/ind...r-database-stuck-on-20140304-program-stopped/

 

[DavidE]

Thanks !
Hope you don't mind, but I just reported this on the MBAM forum, linking to this thread:
Problem with DB Updates

 

[Golden]

No worries....lets see what they suggest. I see one of the mods is viewing the thread.

 

[maxie]

Try it again seems to be working now version 2014.8. 17.01

 

[Golden]

Yep.......same for 1.75. Maybe the server rebooted?

 

[maxie]

Could have been was not working for me either earlier

 

[DavidE]

Ditto !
DB just updated

 

[Golden]

They just need to fix their software, so it doesn't keep claiming its outdated, then claim there aren't updates (see image in post #1). Bloody annoying to have that popping-up all the time. Hopefully someone from there stops by and takes note of that.

 

[maxie]

They seem to have that problem for ages

 

[ThrashZone]

Yep I don't see how it can be out of date if there's no updates available

I never noticed a red flag on the mbam action center icon ?
I personally haven't opened or manually tried to update to see if the same issue existed on mine,
Cheers.
I have it set to update at noon and it did yesterday.

 

[A Guy]

When Colin 1st posted this, I had no error, and a up to date version, so it must have been select servers. Now you can go back to V2 Colin :devil2:

A Guy

 

[Tookeri]

This problem occurs every now and then, last one 3h ago:

Name resolution for the name data-cdn.mbamupdates.com timed out after none of the configured DNS servers responded.
(from Event Viewer, a Warning with source: DNS Client Events)

I've set checking for updates to every 20 minutes because of this. Setting it to check on boot is buggy and often don't work.