Many crashes

xile

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Location
Auckland
Hi there

I have a problem with my computer crashing. Today has been a bad day with four so far.

I have done a clean insatll of Windows RC on a Dell Dimension 4600. It is an Intel Pentium 4 with a 3.0GHz. It has 3.5 GB of ram with ATI Readon HD 2400 Pro.

The system seems to crash when the computer has been running for a while making me think it could be a heat/memory problem but then when another computer starts up from sleep mode and acesses the router it also crashes which makes me think it could be a software problem.

I have attached todays dump files and would be greatful for any advice.

Thanks in advance.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 4600
OS
Windows 7 Ultimate
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory
3.5GB
Graphics Card(s)
ATI Radeon HD 2400 PRO AGP (Microsoft Corporation WDDM 1.1)
Sound Card
SB X-Fi Xtreme Audio

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
What is the make and model pg your sound card.

Go to Control Panel > Device Manager and check and see if there are any entries with a yellow flag next to them
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
the prtcls.sys referenced a sound card,. but I never noticed the first driver in the list was atikmgag.sys
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
The files I told him to update include the sound card driver. He is all set from my first post. Nothing else needed.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
I see it now, thanks for the clarification
 

My Computer

Computer Manufacturer/Model Number
Cheap $399.00 E-Machine
OS
Windows 7 Pro & Vista Home Premium
CPU
Athlon 64 3800+ (Orleans) 2.40GHz
Motherboard
Winfast
Memory
2GB DDR2 RAM DIMM
Graphics Card(s)
NVIDIA GeForce 8500 GT 512 MB memory HDMI out
Sound Card
creative X-Fi Exteme 7..1 channel
Monitor(s) Displays
Acer V223W 22" widescreen DVI
Screen Resolution
1680x1050
Hard Drives
WDC WD5 500GB
WDC WD25 250GB
PSU
OCZ 550 watt
Case
Gateway
Cooling
2 fans
Keyboard
Dell
Mouse
Sony Vaio
Internet Speed
18MB/s down - .72MB /s up
Thanks GuaranT

I will be upgrading to RTM 7600 soon but in the mean time I have to use what I have.

The update to the latest video card driver worked fine and even increased the Windows Experience Index slightly.

When trying to update the other two files however they appear to be the latest versions - Intel says Win 7 has the lates driver for the NIC card and installing the lasted driver from Creative for the sound card actually made the driver older.

Any thoughts on how I can update them as suggested earlier?

Thanks.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 4600
OS
Windows 7 Ultimate
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory
3.5GB
Graphics Card(s)
ATI Radeon HD 2400 PRO AGP (Microsoft Corporation WDDM 1.1)
Sound Card
SB X-Fi Xtreme Audio
You can PM Stormy13 about the Creative driver because I noticed he knows about them very well. Or Google for Daniel K. driver.

As for the lan driver, find out which chipset your motherboard is using and use that info to find the latest driver.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Okay so I was able to update the two files as per Torrentg's suggestion and all seemed fine.

Then when my brother booted up his laptop from sleep (also running Win 7 using a wireless network) my computer just froze. Rebooted and a short time later same. On both occassion no dump file was gernerated.

Then it froze again and on reboot a dump file was generated and is attached.

More help!

Thanks
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 4600
OS
Windows 7 Ultimate
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory
3.5GB
Graphics Card(s)
ATI Radeon HD 2400 PRO AGP (Microsoft Corporation WDDM 1.1)
Sound Card
SB X-Fi Xtreme Audio
Unfortunately, this driver is still the same on the system:

e100b325.sys Fri Nov 16 13:53:32 2007


The sound driver:

PfModNT PfModNT.sys Wed Dec 22 06:58:12 2004

Seems a year newer, but my guess is there's something much more current.

For now, look into updating the top one. Visit Intel's site to update, or Broadcom.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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