Thank you for your reply but I'm not talking about opening Internet Explorer. Also, when right clicking on the IE icon in the task bar, properties is not an option. I'm talking about clicking on any internet related icon on the desktop when Internet Express is the default browser. The picture does not come up maximized. I have to maximize it each time I open the site. This procedure is not necessary when Google Chrome is the default browser. I've read forum answers in the past that have fixed one person's computer but not the next person's. A Geek from Support Care One worked the problem for a couple of hours the other day but couldn't figure it out. He is now researching the problem & I'm supposed to get back to him in a day or two. I watched him try your solution as he was controlling my computer but it did not help. By the way, I didn't have the problem with Internet Express as the default browser until Google Chrome was downloaded & made the default browser. Then, going back to Internet Express the problem occurred. We tried uninstalling Google Chrome to see if the problem would go away. It didn't!