I have been having problems for almost 2 years now, since installing Windows 7 on a new pc --- specifically with Windows Update not working. I have paid for Microsoft support, and I learned after that that I didn't have to because WU problems are covered under their warranty. Working directly with MS Tech Support has failed to resolve the problem, even after reinstalling the OS.
I am profoundly disappointed in MS's inability to solve my problem. This forum is my best hope for a solution. I posted my problem on this forum on April 11th, where I received excellent guidance (which I followed), but because I misstated some things (which I tried to clarify), I was dismissed. If I could explain things in precise tech language, I wouldn't need this forum! I need patience and HELP!
Anyway, that's my backstory. What everyone agrees on is this: I need to reformat my hard drive and then do a clean install of the OS. Note: the MS Tech Support guy had me download a new OS file, since he thought my CD might be corrupted. So I was first instructed to burn the ISO file to a flash drive.
From gregrocker on this site ON 4/11:
"Make sure the download completed and is the correct size, then write it to flash stick or burn to DVD using "Windows 7 USB-DVD Download Tool", boot the installation media to do a "Clean Install Windows 7."
It will be best to power down to unplug all other drives first. Then during the booted install use the drive options pictured in Steps 7/8 to delete all partitions on the target HD, create New and do the install.
I'd also look over these same steps for "Clean Reinstall - Factory OEM Windows 7" which are the same for retail and compile everything that works best to get and keep a perfect install."
When I went to get the Download Tool, I saw this:
Warning!
The Windows 7 USB/DVD Download Tool does not work with UEFI.
To create a 64-bit Windows 7 or Windows 8 UEFI USB flash drive, see:
How to Create a Bootable UEFI USB Flash Drive for Installing Windows 7 and Windows 8
I have UEFI, so I went to the link above to create a bootable UEFI USB Flash Drive. This was completed successfully.
Next, in following your link for a clean install, I found "How to Install Windows 7 Using the "Unified Extensible Firmware Interface" (UEFI)" at this link: UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with (on this site) and followed all those instructions exactly.
So, I now have a bootable flash drive, and I have wiped my hard drive clean. I now proceed to install the OS from the flash drive and I get this error message:
"Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI Systems, Windows can only be installed to GPT disks."
I thought the "clean install" wiped out ALL partitions? Someone, please help me.
I am profoundly disappointed in MS's inability to solve my problem. This forum is my best hope for a solution. I posted my problem on this forum on April 11th, where I received excellent guidance (which I followed), but because I misstated some things (which I tried to clarify), I was dismissed. If I could explain things in precise tech language, I wouldn't need this forum! I need patience and HELP!
Anyway, that's my backstory. What everyone agrees on is this: I need to reformat my hard drive and then do a clean install of the OS. Note: the MS Tech Support guy had me download a new OS file, since he thought my CD might be corrupted. So I was first instructed to burn the ISO file to a flash drive.
From gregrocker on this site ON 4/11:
"Make sure the download completed and is the correct size, then write it to flash stick or burn to DVD using "Windows 7 USB-DVD Download Tool", boot the installation media to do a "Clean Install Windows 7."
It will be best to power down to unplug all other drives first. Then during the booted install use the drive options pictured in Steps 7/8 to delete all partitions on the target HD, create New and do the install.
I'd also look over these same steps for "Clean Reinstall - Factory OEM Windows 7" which are the same for retail and compile everything that works best to get and keep a perfect install."
When I went to get the Download Tool, I saw this:
Warning!
The Windows 7 USB/DVD Download Tool does not work with UEFI.
To create a 64-bit Windows 7 or Windows 8 UEFI USB flash drive, see:
How to Create a Bootable UEFI USB Flash Drive for Installing Windows 7 and Windows 8
I have UEFI, so I went to the link above to create a bootable UEFI USB Flash Drive. This was completed successfully.
Next, in following your link for a clean install, I found "How to Install Windows 7 Using the "Unified Extensible Firmware Interface" (UEFI)" at this link: UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with (on this site) and followed all those instructions exactly.
So, I now have a bootable flash drive, and I have wiped my hard drive clean. I now proceed to install the OS from the flash drive and I get this error message:
"Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI Systems, Windows can only be installed to GPT disks."
I thought the "clean install" wiped out ALL partitions? Someone, please help me.
My Computer
At a glance
win 7 pro 64Intel Core i5-2500K 3.3GHz (3.7GHz Turbo Boos...CORSAIR Vengeance 8GB (2x4GB) 240-Pin DDR3 SDRAMEVGA 01G-P3-1556-KR GeForce GTX550 Ti (Fermi)...
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- win 7 pro 64
- CPU
- Intel Core i5-2500K 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
- Motherboard
- ASUS P8Z68-V LX LGA 1155 Intel Z68 HDMI SATA 6Gb/sUSB3.0 ATX
- Memory
- CORSAIR Vengeance 8GB (2x4GB) 240-Pin DDR3 SDRAM
- Graphics Card(s)
- EVGA 01G-P3-1556-KR GeForce GTX550 Ti (Fermi) FPB 1GB
- Monitor(s) Displays
- ASUS VW246H 24" 2ms(GTG) HDMI Widescreen LCD
- Hard Drives
- C:\ Crucial M4 CT256M4SSD2CCA 256GB SATA III MLC
D:\ Western Digital WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s
both internally mounted
- PSU
- Antec EA-500D 500W
- Case
- Antec Sonata III 500 Mid Tower Case
- Cooling
- Cooler Master Hyper 212 Plus RR-B10-212P-G1 120mm CPU Cooler
- Keyboard
- Logitech Cordless MK700
- Mouse
- Logitech Cordless MK700
- Internet Speed
- 1.5 Mbps for both upload and download
- Other Info
- Additional cooling fan: Antec 761345-75121-6 120mm Case Fan
BIOS: ASUS with UEFI, Build date: 7/1/2013, Version 4105
