Solved mcafee internet sercurity 2013 install problem

[pcmatty]

hi all
wonder if anyone can help
im tryin to install a mcafee cd to update my 2012 copy but it seems to crash.
i only get as far putting the cd in then it scans quick then it crashes error says " mcafee master installer has stopped working"

any idea why this keeps happening . it installed ok on my pc but its my laptop it crashes on

is it because it could be AVG stopping it ?

hope you can help

thanx Matt

 

[Kaktussoft]

First uninstall AVG. Never use 2 virusscanners on 1 pc.

 

[pcmatty]

dammm that ddint work

 

[Kaktussoft]

dammm that ddint work

Be more specific please. Can't you uninstall AVG?

Maybe better:

• uninstall AVG. Reboot
• uninstall mcafee. Reboot
• install mcafee 2013

 

[pcmatty]

u mean unistall my out dated copy ? of mcafee?

 

[Kaktussoft]

u mean unistall my out dated copy ? of mcafee?

Yes, uninstall all virusscanners and reboot. Then install 1 virusscanner

 

[pcmatty]

woooo solved thanx alot