Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

TonyAu

New member
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Hello all

Microsoft Sculpt Touch Mouse Bluetooth doesn't work on my Dell laptop. Here is some more detailed information:
Laptop: Dell Vostro 3750
Operation System: Windows 7 Professional 64bit SP1

Steps to reproduce:
1, turn on Bluetooth of Sculpt Touch Mouse
2, go to 'Devices and Printers'
3, add a device
4, double click 'Microsoft Sculpt Touch Mouse' on the list of popup screen
5, the 'Microsoft Sculpt Touch Mouse' device (icon) will be added to device list on 'Devices and Printers'
6, ovserved that the icon of 'Microsoft Sculpt Touch Mouse' was grey out and couldn't be used
7, tried to move the mouse, but no response and the light on the top of the mouse keeps flashing (red <--> green)

The Microsoft Sculpt Touch Mouse was suppose to be setup / install in one minute. That's why I prefer to buying the Microsoft mouse product. But it wasn't. It took me few days to try to install it and it was still failed.

Could everyone tell me how to fix that? Thanks.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 3750
OS
Window 7 Professional x64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Pro 32bit
CPU
Dual Core
Antivirus
Trend Micro
I'd installed
icon_file_exe.png
Mouse and Keyboard Center 2.3 64-bit already. When running Mouse and Keyboard Center, I couldn't find the mouse on the list.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 3750
OS
Window 7 Professional x64
Anyone can help me? Thanks
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 3750
OS
Window 7 Professional x64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Pro 32bit
CPU
Dual Core
Antivirus
Trend Micro
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