Microsoft Office 2003 "Save as" dialogue box issue

[jk2rd]

I have a Windows issue (happening on Win XP, Vista and 7), that when I try saving a document, normally the Save dialogue box appears and "Save as type: " would normally show the file extension. Instead, now it's only listing "All Files (*.*)" and adding the file extenison to the "File name: " box just above.
I have also checked / unchecked the "Hide extensions for known file types" in the "Folder Options", both settings not changing anything to the Save box.
Had anyone come across this issue, and how can I once again have the File extentions in the 'drop down' list instead of just "All Files"?
Thank you for any help.
John

 

[Brink]

Hello John, and welcome to Seven Forums.

The "Save as" available file extension options will vary per program. By default, there should be a drop down menu available where the "All Files (*.*)" is to select from what is available for it though. Since there isn't, you might consider a repair install.



Hope this helps,
Shawn

 

[seekermeister]

I can't say much, but it sounds like a registry error to me. If you have a registry cleaner, I would run it. Along with that, I would run sfc /scannow, and if that didn't help, then run chkdsk /r. None of these are necessarily a specific cure, but when in the dark, use a shotgun.

 

[jk2rd]

Thanks for the quick replies. I'm trying to save an attachment from Office 2003 (it could be anything, please see attachment). Maybe I should try posting in the Office section...

Thanks.

 

[Brink]

Do you have this "Save as" issue with any other program? Try the Paint, Notepad, or WordPad programs included in Windows 7 to see if they do.

 

[jk2rd]

Quick check in other apps...definitely Office related.

 

[Brink]

I changed the thread name and moved it to help, but since it is a older Office 2003, you might check to make sure that you have all updates for it installed. If you do, then you might see if using Compatibility Mode on it may help.