Solved Microsoft security update (KB2993651)

themorus

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Belarc says I need update KB2993651 but when I try to install it manually it says not applicable to your computer. Maybe Belarc is wrong. Any ideas?
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
Belarc is usually pretty good, but it's not perfect. Here's the direct Microsoft download link. Read through the system requirements, additional info, etc. If you still think this update applies to you, try installing.

https://www.microsoft.com/en-us/download/details.aspx?id=44041

If it still doesn't install I wouldn't worry about it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
I just looked at your system specs. If you're still running Windows 7 Home Premium 64 bit then this update won't install. According to the provided details it's for an x86 (32 bit) version of Windows 7.

Update.JPG
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
I just looked at your system specs. If you're still running Windows 7 Home Premium 64 bit then this update won't install. According to the provided details it's for an x86 (32 bit) version of Windows 7.

View attachment 356770
Yes I'm well aware of that and downloaded the 64 bit version and the same thing happened.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
This update was published 8/26/14. The only other thing I can think of is Microsoft either updated this update or incorporated this update into a later update which is already on your machine and that's why it won't install.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
I can't find any related later update for this patch.

Back to basics...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I can't find any related later update for this patch.

Back to basics...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
Here's the CBS file.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
There are no errors in either CBSPersist,CBS, SFC or CheckSUR files.

Please post the windowsupdate.log file - it may have something more than just a bald error code (though I wouldn't bet on it!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There are no errors in either CBSPersist,CBS, SFC or CheckSUR files.

Please post the windowsupdate.log file - it may have something more than just a bald error code (though I wouldn't bet on it!)
Below is the windows update file.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
There are no significant errors in that log, either.
The KB2993651 patch hasn't been detected for download since before the log started (25th March)
Have you actually checked to see if it's installed already?
Open an ELevated Command Prompt, and run the following command.

DIR C:\Windows\servicing\Packages\Package_for_kb2993651*.*

If you get at least one response (I get 3, since three versions of the patch have been released), then the update is almost certainly installed.

What are the version numbers of the C:\Windows\System32\gdi32.dll and C:\Windows\System32\drivers\win32k.sys files??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There are no significant errors in that log, either.
The KB2993651 patch hasn't been detected for download since before the log started (25th March)
Have you actually checked to see if it's installed already?
Open an ELevated Command Prompt, and run the following command.

DIR C:\Windows\servicing\Packages\Package_for_kb2993651*.*

If you get at least one response (I get 3, since three versions of the patch have been released), then the update is almost certainly installed.

What are the version numbers of the C:\Windows\System32\gdi32.dll and C:\Windows\System32\drivers\win32k.sys files??
Below are what you asked for. Not sure you can read the rar file, what application would you use to read that file?
 

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Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
The installed version of the GSI32.dll file is higher than the one in the patch - you can ignore the patch, since all higher numbers will already have the necessary changes.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The installed version of the GSI32.dll file is higher than the one in the patch - you can ignore the patch, since all higher numbers will already have the necessary changes.
Thanks for all you help, much appreciated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
10 Pro and 8.1 Home
CPU
Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6M
Motherboard
ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
Memory
8GB KINGSTON HYPER-X FURY DUAL-DDR3 1600MHz, X.M.P
Graphics Card(s)
1GB AMD RADEON™ R7 250 DDR5 - DVI,HDMI,VGA - DX® 11
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080 pixels
Hard Drives
2 240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
Hitachi HDS721050CLA360 SCSI Disk Device
PSU
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Case
PCS DEFENSOR 7203B BLACK CASE
Cooling
INTEL STANDARD CPU COOLER
Keyboard
LOGITECH K200
Mouse
LOGITECH M180
Internet Speed
250mbs
Antivirus
Emsisoft
Browser
Chrome 64bit
You're welcome - good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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