Mini CD won't work in my PC

[RealGem]

Hi,

I have a mini CD with the software for my Philips Voice Recorder. And I have got along fine without installing the software, but now the device is saying it is full, when I know I deleted all the files from within Windows Explorer. So I thought I should install the bespoke software.

But the mini CD is only showing a list of files including the installation exe file. But when I click on it in Windows Explorer, it says please insert a disk!

The DVD RW drive is a Hitachi HDS721010CLA332 ATA

Any ideas?

thanks

 

[N0b0dy]

Hello RealGem

Go to the Phillips website and search your device name !! There should be the software

 

[RealGem]

OK thanks N0b0dy,

Good thinking, I will do.

 

[RealGem]

I found the dictation section of the Philips site, but that didn't work because my device is not listed on their site. (It is from 2008 but they have others from the same year).

I have not had any success on the phone so far, and one person said as it's not under guarantee they won't be able to help me. Another said the phone staff only know current models sold on their website.

Is there any way I can get the mini CD to work please?

Does anyone know if there has ever been a problem with mini CDs working in DVD RW drives?

Or if Windows 7 has an issue with mini CDs?

thanks a lot

 

[N0b0dy]

Hey

Could you provide more information about the device please ??

 

[RealGem]

The voice recorder? - Sure:

It's a Philips Digital Voice Tracer 7655 (LFH7655/00E). Sadly I didn't know it was already "old" when I bought it bundled with Nuance Dragon Naturally Speaking 10 software in 2008.

I'm disappointed it isn't listed on Philips site, or their UK site.

Lots of sites (like this one) say it is available at the Philips site, and it might have been once but not now.

thanks

 

[N0b0dy]

Alright i found the software for your device !!
Just extract it and run the setup.exe

It is the Voice Tracer

 

[RealGem]

Wow!

Thanks a lot N0b0dy!

I was contemplating on dusting off my old XP machine (and NOT looking forward to the idea!)

Where did you get it?

 

[N0b0dy]

You are welcome

google It's hard to find !!

 

[RealGem]

Thanks, but can you tell me please what site Google gave you?

All I got was Fixya pages over a year old with out of date links.

I'm just wondering if you used a special search term that I don't know about, so I can do it next time and save pestering you guys.

Thanks a lot

 

[N0b0dy]

Ahh i found the site

Dictate Australia - Philips Digital Voice Tracer 7655 LFH7655/00

 

[RealGem]

Thanks for that - the software DID solve the problem of it saying it was full when it wasn't!

My computer was able to tell that the device needed fixing, which it knew how to do with just a click!

So double thanks N0b0dy - I really appreciate your help!

 

[gnampf]

Sorry for the thread necromancy, but I just wanted to add this. Philips has removed all software for this device from it's website and anything else you find on the net is either a downloader that installs crapware or does not work under newer OSes. If you need the DVT Downloadmanager you need to use the one provided here. I just tested it under Win 7 x86 and it runs fine.