Mouse And Keyboard Won't Work, Light Go Off At Login Screen

[Powerpuff Girls]

They work in the BIOS, they work in Ubuntu, but not in Windows. I even tried using a USB keyboard and mouse, but as soon as the the OS loads, it won't work. I did a scan before the login screen, where it says startup check, and press any key to quit, and it wouldn't work.

The weird thing is that the LED lights on the keyboard go off, maybe the mouse too.
I tried going into safe mode, but the same thing happened.
It doesn't freeze, because the pipe bar (correct name?) flashes where it says the put in the password.

 

[Nihal mazhar]

Try updating the device drivers from device manager.If it doesnt solve the issue,try uninstalling them and reinstall again from device manager

 

[Powerpuff Girls]

I can't...

My keyboard and mouse won't work, can't log in, can't click on anything. The mouse won't even show up. It's a bit hard to do when I don't have access to my computer...

 

[Nihal mazhar]

Oh,I thought it was an external keyboard and mouse.I had the same issue .The keyboard turns off after logging into windows.
What type of port your keyboard and mouse are having ps2 or usb?

 

[Powerpuff Girls]

One is wireless mouse/keyboard combo
ANother is wired USB keyboard and mouse, plugged into USB 2.0, except for the wired mouse, because I only have 2 USB 2.0.

 

[Powerpuff Girls]

Bump. I still have this issue.

 

[Layback Bear]

If you system specs are correct you have lot of USB 2.0 ports.

Access Denied

• USB PortsIntel® Z87 chipset :
  4 x USB 3.0/2.0 port(s) (2 at back panel, blue, 2 at mid-board)
  Intel® Z87 chipset :
  10 x USB 2.0 port(s) (4 at back panel, black, 6 at mid-board)

Do you have your USB 3.0 drivers installed? They should be on the motherboard DVD/CD.

Jack