mouse pointer size increase problem...

[takuro1103]

hi everyone, i have got some problem on the mouse pointer, after start the windows, and run few minutes, the size of the pointer just changed bigger itself, i haven't do anything, just use my PC as normal (e.g. after restart just open firefox and get onto internet), but few minutes later it just become bigger, i have try to go to system to set the Scheme but it just stay the same. can anyone help?

p.s. i'm not sure about this, but seems this happened when i use firefox when i scroll up and down on it, it was fine yesterday, but today i had few changing on my PC, first is i have change my display card from 2600 pro to 5700, second is firefox updated to 3.5.5, i'm not sure whether those effect anything.

p.p.s. my mouse is logitech MX1000 on ps2 port, with installed logitech setpoint 4.80, here are some picture for reference, hope someone can help my with this issue, i just want it to be small.., thanks alot~

more information, after the mouse pointer size increased, when i hold the left click on the top bar of the open box to move it, the size of the pointer will back to normal (just when i hold it to move something), but when i release the mouse, the size of the pointer will change back to bigger....-____-""

 

[ZeshanA]

hi everyone, i have got some problem on the mouse pointer, after start the windows, and run few minutes, the size of the pointer just changed bigger itself, i haven't do anything, just use my PC as normal (e.g. after restart just open firefox and get onto internet), but few minutes later it just become bigger, i have try to go to system to set the Scheme but it just stay the same. can anyone help?

p.s. i'm not sure about this, but seems this happened when i use firefox when i scroll up and down on it, it was fine yesterday, but today i had few changing on my PC, first is i have change my display card from 2600 pro to 5700, second is firefox updated to 3.5.5, i'm not sure whether those effect anything.

p.p.s. my mouse is logitech MX1000 on ps2 port, with installed logitech setpoint 4.80, here are some picture for reference, hope someone can help my with this issue, i just want it to be small.., thanks alot~

more information, after the mouse pointer size increased, when i hold the left click on the top bar of the open box to move it, the size of the pointer will back to normal (just when i hold it to move something), but when i release the mouse, the size of the pointer will change back to bigger....-____-""

Hi Takuro! My guess is that your accessibility settings are wrong. To fix this go to: Control Panel ---> Ease of Access ---> Change How Your Mouse Works and then Select Regular White.

This should fix it.

ZeshanA

If a user helps you,click the scales above their post and give them some rep!

 

[takuro1103]

thanks for your reply ZeshanA, i have check the Ease of Access of the mouse, but it is already on the Regular white side, after i go through some pages, i found that someone have the same problem, it might be caused by the ATI driver of 5800 and 5700 series display card, i'm not sure about that..

 

[johnhoh]

I have a similar problem. I use two ati 4670 display cards and once in a while the mouse will change shape when its the monitors driven by the secondary 4670, but when I move the mouse to the other two monitors (driven by the primary 4670) the mouse appears normal

 

[Calypso3]

I have the same problem as ZeshanA, except I have not noticed when it happens. Got to go now, but will study the problem further later.

 

[Calypso3]

The Cure?

* My ATI Radeon 5800 series driver was dated Nov 2009 (I think).
* I went to ATI site - Graphics Drivers & Software - and downloaded and ran the two latest components (driver and Catalyst ver 9.12). I probably should have downloaded the 'suite' for a smaller download, but no matter.
* I found a link to a hotfix on techreport.com - http://support.amd.com/us/kbarticles/Pages/ATICatalyst912Hotfix.aspx - and downloaded (120MB!) and ran this.
* Halfway through the hotfix installation my pointer reverted back to normal size!

I just hope it stays fixed.

 

[visitha587]

I'm also having this mouse pointer problem. Did you receive a solution to this problem.

 

[Calypso3]

I have not had the problem come back....

 

[visitha587]

pls help me to solve this matter.

 

[karlsnooks]

I have not had the problem come back....

Many thanks for letting us know the solution to a very unusual problem.

 

[visitha587]

pls help me to solve this matter

 

[karlsnooks]

please read the entire thread over and apply the procedures used by calypso to solve his problem.

Let us know the results.

 

[Trevbrierley]

* My ATI Radeon 5800 series driver was dated Nov 2009 (I think).
* I went to ATI site - Graphics Drivers & Software - and downloaded and ran the two latest components (driver and Catalyst ver 9.12). I probably should have downloaded the 'suite' for a smaller download, but no matter.
* I found a link to a hotfix on techreport.com - http://support.amd.com/us/kbarticles/Pages/ATICatalyst912Hotfix.aspx - and downloaded (120MB!) and ran this.
* Halfway through the hotfix installation my pointer reverted back to normal size!

I just hope it stays fixed.

Hi - I tried the link but I just get a request for login details. How do I get past this?
PS I have the same problem with the mouse!

 

[Calypso3]

Hi Trev, which link does not work? I just tried the top one - it works and there is no sign of me being logged in.

The second one opens a hotfix page (also nothing about log-ins) - but now the links to the downloads give "File not found". I'm guessing this is not a problem - because it was a hotfix for version 9.12 (and maybe a few following versions). Now we are up to Catalyst version 10.9 .... so it probably no longer needs a hotfix (or you could say it is "built in").

Good Luck

 

[Trevbrierley]

Problem Solved!

Thanks Calypso3. It was the 2nd link that didn't work - but, as you say that is not relevant now.

I had previously visited the 1st link & downloaded & installed the driver from 'Option 2 Individual Downloads' so this time I went for 'Option 1 Full Software Suite' (which is a much smaller download for some reason I don't understand). Both are revision number 10.8.

This was just over a week ago & so far the big pointer has not returned!

Thanks again for your help - I was finding the problem very irritating!

 

[lillytj]

Hi, I also have this problem, I have downloaded the latest ATI software and it is still happening!!!

Does anyone have any other ideas????

 

[Trevbrierley]

Did you go for 'Option 1 Full Software Suite'? This worked for me but the 'Option 2 Individual Downloads' did not.

The problem has not returned for me after 3 months.

 

[mrodas]

I tried going to the page ( http://support.amd.com/us/kbarticles...912Hotfix.aspx) to download the fix but it is asking for login credentials. How can i get the fix?

 

[Trevbrierley]

You need the first link 'graphics, drivers & software' - AMD Graphics Drivers & Software

 

[GeneO]

This is a know problem in certain AMD/ATI video drivers. Make sure you have the latest ATI device driver.