Solved MouseKeys settings won't save

dukereg

New member
Local time
12:40 PM
Messages
5
Hello. I wish to enable the MouseKeys accessibility feature, but it won't save the options when I save them.

What I did:
1. Went to "Ease of Access Center" > "Make the keyboard easier to use" > "Set up Mouse Keys". None of the boxes were checked.
2. I checked all the checkboxes for options I want, including "Turn on Mouse Keys" of course.
3. I press OK and it takes me back to "Make the keyboard easier to use". I notice that the checkbox for "Turn on Mouse Keys" is not checked.
4. I go back in to "Set up Mouse Keys" and nothing is checked again.

Those are the basic steps, but I also tried these to no avail:
- Pressing Apply then OK (pure superstition, I know :)).
- Enabling the checkbox on the "Make the keyboard easier to use" page instead of the settings page.
- Clicking OK repeatedly all the way out before looking at the settings again.
- Going into the settings from "Make the mouse easier to use" instead.
- Trying Ctrl+Shift+NumLock to see if it turned on and just wasn't showing it.
- Searched the internet to try to find a similar problem. the closest I saw was someone's networking settings not working because they didn't have all the right windows services activated, so I looked through the services but didn't see anything obviously related to windows settings or accessibility.

Please help me work out what is stopping the settings being saved.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASRock Z68 Extreme3 Gen3
Memory
2 x 4GB Corsair DIMM CML8GX3M2A1600C9
Graphics Card(s)
AMD Radeon HD 6700 Series, Intel(R) HD Graphics Family
Sound Card
AMD High Definition Audio Device, Realtek High Definition Au
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSA2CW120G3 ATA Device
SAMSUNG HD103UJ ATA Device
PSU
Corsair TX650
Case
tower
Cooling
fans
Keyboard
Standard PS/2
Mouse
Logitech HID-compliant mouse
Internet Speed
ADSL 2+ via ethernet to router/modem
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
BIOS Date: 11/07/11 23:08:45 Ver: 04.06.04
Logitech 5.1 surround speaker system
Did you restart after applying the settings?



Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations

OR

Corrupt files were found, and windows was unable to fix them.

OR

Corrupt files were found, and windows successfully repaired themDid you restart after applying the settings?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
Thanks for the response. :)

I ran the sfc tool but it reported: "Windows Resource Protection did not find any integrity violations."

As for restarting, it's a bit weird.
When I started this thread I had not restarted the computer. The boxes were all unchecked as soon as I left the window and came back in.
I have since restarted so I just looked at the settings again and it now has "Turn on Mouse Keys" checked. But it has not saved any of my settings under "Set up Mouse Keys". :confused:
So while technically I can use numpad keys to move the mouse cursor, it is way too slow (moves only a couple of inches across the screen after 10 seconds of holding it down), I can't turn it on and off with a shortcut, etc.

Any idea what could have caused the delay in turning the setting on, or how to make the other settings stick?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASRock Z68 Extreme3 Gen3
Memory
2 x 4GB Corsair DIMM CML8GX3M2A1600C9
Graphics Card(s)
AMD Radeon HD 6700 Series, Intel(R) HD Graphics Family
Sound Card
AMD High Definition Audio Device, Realtek High Definition Au
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSA2CW120G3 ATA Device
SAMSUNG HD103UJ ATA Device
PSU
Corsair TX650
Case
tower
Cooling
fans
Keyboard
Standard PS/2
Mouse
Logitech HID-compliant mouse
Internet Speed
ADSL 2+ via ethernet to router/modem
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
BIOS Date: 11/07/11 23:08:45 Ver: 04.06.04
Logitech 5.1 surround speaker system

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I'm not sure you're using the steps needed. I've tried to compare what you did to the Windows How-to, but kept losing my place. My eyes are tired.

Use Mouse Keys to move the mouse pointer

See if those instructions help.

Bill
.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Layback Bear,
Thanks for the links. See Speccy information for my PC attached to this post.

Bill,
My problem is that the MouseKeys settings won't save. Those instructions don't cover it.
 
Last edited by a moderator:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASRock Z68 Extreme3 Gen3
Memory
2 x 4GB Corsair DIMM CML8GX3M2A1600C9
Graphics Card(s)
AMD Radeon HD 6700 Series, Intel(R) HD Graphics Family
Sound Card
AMD High Definition Audio Device, Realtek High Definition Au
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSA2CW120G3 ATA Device
SAMSUNG HD103UJ ATA Device
PSU
Corsair TX650
Case
tower
Cooling
fans
Keyboard
Standard PS/2
Mouse
Logitech HID-compliant mouse
Internet Speed
ADSL 2+ via ethernet to router/modem
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
BIOS Date: 11/07/11 23:08:45 Ver: 04.06.04
Logitech 5.1 surround speaker system
Please re- upload the text file, taking care to remove your windows Key information before you upload ;)
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
I'm not sure what you mean by Key information. I searched for "Key" in the speccy file and didn't find anything interesting. Did I accidentally post something that would compromise the security of my machine?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASRock Z68 Extreme3 Gen3
Memory
2 x 4GB Corsair DIMM CML8GX3M2A1600C9
Graphics Card(s)
AMD Radeon HD 6700 Series, Intel(R) HD Graphics Family
Sound Card
AMD High Definition Audio Device, Realtek High Definition Au
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSA2CW120G3 ATA Device
SAMSUNG HD103UJ ATA Device
PSU
Corsair TX650
Case
tower
Cooling
fans
Keyboard
Standard PS/2
Mouse
Logitech HID-compliant mouse
Internet Speed
ADSL 2+ via ethernet to router/modem
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
BIOS Date: 11/07/11 23:08:45 Ver: 04.06.04
Logitech 5.1 surround speaker system
Please re- upload the text file, taking care to remove your windows Key information before you upload ;)

I'm not sure what you mean by Key information. I searched for "Key" in the speccy file and didn't find anything interesting. Did I accidentally post something that would compromise the security of my machine?

I don't see any attachment on your posts, so perhaps Barman meant to post in a another thread- it happens.
The information Barman referred to would not compromise the security on your machine, the Key information is related to licensing.

A PUBLISHED Speccy does the work for you, there is no sensitive information in the report. But again, I don't see any links or attachments on you posts.

It would be helpful if you follow Layback's directions and provide a PUBLISHED Speccy.


Bill
.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
The hyperlink in post # 6 with the OP's COA was removed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
As it turns out, I had a chance to try out MouseKeys on a different computer. The maximum speed settings are many times too slow for me, so getting it working will be of little use.

Thank you all for your help, but I am giving up on this one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASRock Z68 Extreme3 Gen3
Memory
2 x 4GB Corsair DIMM CML8GX3M2A1600C9
Graphics Card(s)
AMD Radeon HD 6700 Series, Intel(R) HD Graphics Family
Sound Card
AMD High Definition Audio Device, Realtek High Definition Au
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSA2CW120G3 ATA Device
SAMSUNG HD103UJ ATA Device
PSU
Corsair TX650
Case
tower
Cooling
fans
Keyboard
Standard PS/2
Mouse
Logitech HID-compliant mouse
Internet Speed
ADSL 2+ via ethernet to router/modem
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
BIOS Date: 11/07/11 23:08:45 Ver: 04.06.04
Logitech 5.1 surround speaker system
Thanks for posting your findings and marking the thread closed.

You might search for a 3rd party solution - most of what I found were "How-to mousekeys" but there were a few add-ons. I suspect that those might also be insufficient though.

Bill
.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Back
Top