Multiple BSOD at a time, ntoskrnl.exe+75c00

[Fatchoco]

Hi, could somebody please take a look at the zip file i'm attaching here and tell me what to do to fix my computer? I have uninstalled a number of drivers that may cause the crash, but my computer is still laggy and has another potential crash soon.

Thank you very much!

 

[Arc]

The BSOD is caused by Hotspot Shield.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
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I would suggest you to uninstall it. VPN is troublesome sometimes.

 

[Fatchoco]

Yeah, I uninstalled that one already. Thank you!

I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!

 

[Arc]

Yeah, I uninstalled that one already. Thank you!

I still got crash though, I think it's from my video card. Could anybody check for me what's wrong with it? I can't figure it out. Many thanks!!!

If you want a debugging on those, post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[Fatchoco]

Yeah, I mean among the 4 crashed I had yesterday, one was from my video card. The earliest one. So if you could help me, that would be great! Thanks!!!!

 

[Arc]

Dont panic. None of your earlier BSODs caused by the GPU. Let us know how it is running after uninstalling Hotspot.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff9801f0a2ed0, 2, 0, fffff88006f3de91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
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*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff98014d42ed0, 2, 0, fffff88006e01e91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
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*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff980148d6ed0, 2, 0, fffff88006e8fe91}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+1e91 )

Followup: MachineOwner
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 9a12001, 8996, fffff70001080000}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )

Followup: MachineOwner
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