Solved My Computer Freezes Consistently

[DELL SudheerK]

[FONT=&quot]Hi [/FONT]ykisana,
I feel that problem seems to be with the memory itself as you said when trying to run the memory diags system has frozen and it shutdown without completing . Will suggest you to try using single memory stick and check if that helps you as well.
[FONT=&quot]Thanks[/FONT]
[FONT=&quot]Dell_Sudheer_Kota[/FONT]
[FONT=&quot]Dell Social Media Responder[/FONT]

 

[ykisana]

I did memtest once again. With both sticks, and it passed the test.

 

[DELL SudheerK]

[FONT=&quot]Hi [/FONT]ykisana,
Thank you for your updates.
Just want some more information regards to the freezing part. As you mentioned previously that while running the clean installation it freezes but somehow you managed to install the os. Now I want to check if the issue happens on any applications or it certainly happens while on internet .
Could you please try run the system in safemode with networking and check if the system still freezes.
As we have narrowed down all the hardware components , I would suspect either the CPU fan causing the problem or some issue with the mother board functionality as well.


[FONT=&quot]Thanks[/FONT][FONT=&quot]
[/FONT][FONT=&quot]Dell_Sudheer_Kota[/FONT][FONT=&quot]
[/FONT][FONT=&quot]Dell Social Media Responder[/FONT]

 

[ykisana]

No certain applications cause it to freeze. I did everything above... also, it sometimes freezes during "starting windows."

 

[TVeblen]

Do you have time to try these tests yet?
http://www.sevenforums.com/hardware...puter-freezes-consistently-2.html#post1992350

 

[ykisana]

Yes, everything work like it should during those trouble shooting steps.

 

[TVeblen]

In that case it looks like it is either your power supply, motherboard, or CPU as the primary suspects in that order.
I suspect the power supply. Can you borrow one to test with?

 

[ykisana]

I replaced my power supply 2 days ago. I got the Corsair 500w. And it still freezes.

 

[ykisana]

Would I be able to scan my motherboard or CPU for errors/check if they are defective? With some sort of software?

 

[TVeblen]

Unfortunately, none that I have used or could recommend.

I have heard people mention SiSoftware's SANDRA. But you would need to research that tool yourself. It is paid software but I think there is an evaluation period.
Sorry.

 

[ykisana]

Than is there any other way I can check for sure that my motherboard or processor is defective?

 

[TVeblen]

I doubt it is the processor. You have to work really hard to kill them. You would know if that were the case.

So that just leaves the motherboard. And the only way I have ever dealt with it is to replace them. Usually on warranty mind you.

If you have honestly and carefully performed all of the tests in this thread and made the replacement then you have a logical reason to suspect the motherboard. But you know you are going to be 'disappointed' if you replace it and you still have a problem, so I would run all the tests again just to be sure.

And this just came to me: You could try a ClearCMOS procedure on the motherboard. Instructions will be in your manual. That will reset it to defaults and may clear up any BIOS related problem with the board.
Again, worth a shot. The tests are free, the MB is not.

 

[ykisana]

I do have a warranty on my motherboard, I have a warranty on everything. But I don't think I should replace my motherboard, when it working perfectly. It would be frustrating for me and frustrating for my parts provider. I just want to make sure that it really is my motherboard that is causing my computer to freeze.

 

[ykisana]

Does anyone else know of anyway I can check for sure that the motherboard is defective?

 

[TVeblen]

ykisana - post the above question in a new thread. That's the title. Let's see if we can get some new eyes on that.

 

[Golden]

Mmm. I know of no motherboard tests that can be run, but everything is pointing to that being the issue.

I'm not sure if this has been mentioned, and I've missed it, but what version of BIOS are you running? The F13 and F14 seem to provide more stability:
GIGABYTE - Motherboard - Socket 1155 - GA-Z77-D3H (rev. 1.0)

Let us know what version you are using.

Regards,
Golden

 

[Dave76]

What program did you use to test the RAM?
MS memtest or memtest86+?
Use memtest86+.
RAM - Test with Memtest86+

When a RAM test fails it means your RAM needs adjusting or is faulty. If it passes on a subsequent test it doesn't mean the RAM is suddenly ok.
How many RAM cards do you have?
Can you post the part number?

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are, CPU Vcore voltage, DDR voltage and VTT voltage.
This is important in order to make RAM settings adjustments.

Did you get the CPU fan to run continuously?
If it is still stopping the board will shutdown to save the CPU.

There are no motherboard tests that can be ran, it will need troubleshooting to eliminate the other possibilities.
You can run a CPU testing program but, I would check the RAM first. A problem with RAM can cause the hard drive and CPU tests to fail.

 

[ykisana]

I think my BIOS version is F8

 

[Golden]

Hi,

OK, you might consider updating to F14 as it improves both system and CPU stability, and seeing if that helps - take note of the warnings!

However, before you do that, I think you should first report back on all the steps that Dave76 listed above.

Regards,
Golden

 

[ykisana]

I already did memetest and it passed. Here are the CPUZ results: http://imgur.com/YFZ7D