My computer freezes during start up (Before windows)

JordanA

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Hey Everyone. I was fixing my cousin's computer and was giving it a system restore. We restored it and when it restarted the computer it froze during start up. It is currently freezing at the same point every time I turn on the computer and need a bit of insight on how I can fix this problem. Right now it is frozen at the underscore loading screen. Any help would be appreciated. Thank you everyone
 

My Computer My Computer

At a glance

Windows 8.1
Computer type
PC/Desktop
OS
Windows 8.1
Are able to Boot it into safe mode.
 

My Computer My Computer

At a glance

Windows 8.1Intel - Core i7 4.2GHz8 GBNvidea GeForce 7800GT 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 8.1
CPU
Intel - Core i7 4.2GHz
Motherboard
Intel
Memory
8 GB
Graphics Card(s)
Nvidea GeForce 7800GT 2GB
Screen Resolution
1980 X 1280
Hard Drives
1 TB Toshiba
500 GB SATA
Internet Speed
Download - 30 Mbps, Upload - 10 Mbps
Antivirus
BitDefender Internet Security
Browser
Mozilla Firefox,Google Chrome,Internet Explorer
I'm not able to. The computer is freezing about 4 seconds into start up.
 

My Computer My Computer

At a glance

Windows 8.1
Computer type
PC/Desktop
OS
Windows 8.1
By system restore do you mean a system image restore? Did the process appear to complete ok?
 

My Computer My Computer

At a glance

Windows 7x64 Home Premium SP1Intel i7 2600kG.Skill Ripjaws (DDR3-1600) 2x4GBNvidia GeForce GTS 450; Intel HD Graphics 300...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I did the system restore through the start menu. Once the computer restarted this freezing began. I'm not able to even get to the start up in safe mode option because the computer freezes before I have to chance to get to that menu.
 

My Computer My Computer

At a glance

Windows 8.1
Computer type
PC/Desktop
OS
Windows 8.1

My Computer My Computer

At a glance

Windows 7x64 Home Premium SP1Intel i7 2600kG.Skill Ripjaws (DDR3-1600) 2x4GBNvidia GeForce GTS 450; Intel HD Graphics 300...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Reboot the PC and tap the key to Enter BIOS setup. Find Reset to Defaults, likely on the Exit tab. Save and Exit. Does this overcome the freezing? If not next do the hardware tests from http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html to test RAM and hard drive.

If the hardware is good and you don't have a WIn7 disk to use for repairs or possible reinstall then download the one provided in Step 6 of http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html to burn to DVD with the tool also provided.

Boot the disk into http://www.sevenforums.com/tutorials/668-system-recovery-options.html to try again to System Restore from boot which works better. If that fails and it won't start, run Startup Repair.

If that fails you can try the other steps which try everything possible to start Win7, leading up to if necessary rescuiing any files to run Factory Recovery or do the superior http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164. Over a Million users have used the reinstall tutorial to get and keep a perfect install without a single complaint.
 
startup repair from a system repair boot disk. Thats what i would recommend.

Take your Windows 7 DVD. Make sure your BIOS is set to boot from CD/DVD. When it prompts you hit Enter and when you get the step by step menus there's a advanced feature and you can repair from there, try that. if its a PC from like HP sometimes there make a partition on the hard drive where it has a factory image that you can format and restore from there
 

My Computer My Computer

At a glance

Windows 7 Ult x64Intel Core i5 3570k 3.4GHz (OC: 4.0GHz)2x Corsair Vengeance DDR3 PC3-10700H 667MHz 4...AMD Raedon 7870
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ult x64
CPU
Intel Core i5 3570k 3.4GHz (OC: 4.0GHz)
Motherboard
Biostar TZ77XE4
Memory
2x Corsair Vengeance DDR3 PC3-10700H 667MHz 4GB (8GB Total)
Graphics Card(s)
AMD Raedon 7870
Hard Drives
m4 Crucial 120GB SSD
1TB Western Digital RED NAS HDD 7200RPM
Browser
Firefox (Current)
Other Info
Advanced Knowledge Of Windows, Mac OS X, Linux (Fedora, Slax, Ubuntu)
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