My System Keeps Shutting Down Randomly!

duo8675309

New member
Local time
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Messages
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So here's my situation. Every time I boot into Windows 7, after a certain amount of time (always different) my computer will randomly shut down. Correction: it dies. I hear a small click and that's it. All power is cut off and if other electronic devices weren't working all around me I'd think that the electricity went out.

I'm trying to logically deduce it down to a source, so to help you help me, here's my thought process/story. This will be a long read and I'm starting a little far back but I want to make sure I cover all the bases.

- Ahem -

I first downloaded W7 about a week ago. I made a new partition on my C drive and installed it, and it was love at first sight. After playing with it for a couple of days and reading reviews, I decided that it was stable enough to be my main operating system. I was sick of using XP, but I hated Vista. This seemed to solve both cases, so without any extensive testing or real consideration I formatted my C drive and installed W7 as my main OS. Yes, I'm an idiot.

But being that I didn't have any DVDs and didn't feel like driving 3 miles to wal mart to buy more, I was determined to install it the way I did on my test partition. With Daemon Tools. Again, there seems to be a pattern here. Anyway, my basic plan was this: I have two hard drives. One I use strictly for the OS and any installed programs. That's literally all that is on it. Every file I download, every picture, every video, every mp3, I save onto my storage hard drive. So my plan was to make a new partition on my storage hard drive and install XP on it. Then I would boot into the newly installed xp and format my C drive, then install W7 on the entire drive using Daemon tools. I thought I was being clever at the time.

So I installed XP on the storage hard drive and booted into it. I couldn't format drive C. I tried partition magic, disk manager, right clicking the drive from explorer, everything. It wouldn't format. So I decided I would format it with the Windows XP installer CD.

So I booted with the XP cd and waited for it to load the installer. About halfway through loading, my computer crashed. Just cut off. I think the literary term for it is foreshadowing. It did this a couple more times, but finally it loaded (note I did nothing different. I just kept turning it back on and booting with the CD). I selected drive C and told it to format it. It starts formatting and halfway through it does the same thing. After a few rinse and repeats I finally got it formatted. It proceeded to try to install Windows XP, and I proceeded to tell it no by turning it off really quickly.

Now that my C drive was FINALLY formatted, all that was left was to boot into the fresh install of XP and install W7 from it. Only... now I couldn't boot into XP. I couldn't boot into anything. Not only that, but now my XP cd would not work. The occasional crash had now become a constant, and I had become very angry.

To my delight, I discovered while trying to make yet another Windows XP cd that my aunt's computer had a dvd burned. Being one to occasionaly learn from a mistake, I bought some dvds and burned me a W7 install CD. Hooray.

I installed it onto drive C. It crashed on the first attempt, but I was persistant. Then there it was. I finally had Windows 7 installed, and it was running perfectly! So I did the normal, installed basic programs first. Firefox, iTunes, utorrent, AVG, ect. ect. Everything was going well, but I noticed that for some reason whenever I would leave it for an extended amount of time, it would be off when I came back. Not hibernating or sleeping, just off. I checked the power settings and set it not to go to sleep after 10 minutes of inactivity (ridiculous!) but to no avail. Finally I witnessed the act that I've become so familiar with. Out of nowhere, poof! My screen went black and my tower turned off. After a few more instances of this I realized this was a bigger problem than I had realized.

So I started deducing things down. Whenever I restarted it after it crashed, it would ask me if I wanted to boot into safe mode. So I did. My reasoning was if it runs fine in safe mode, it's a software issue. If it crashes it's a hardware issue. Crude, yes, but it works. Nothing was overheating. I have thermal sensors running into the CPU, the GPU, and my Hard Drives. So I left it running for an hour (or approximately 5 crashes worth) and it did nothing. Just kept on trucking like any computer should do. I booted back into the normal OS and it worked for a little while, then same thing happened again. This lead me to believe it was a software issue.

If it were a hardware issue, my guess was that it was with the Hard Disk itself. I thought maybe I hadn't formatted it correctly or something. So I figured that a fresh install of W7 would cover both fronts. All my programs would be uninstalled and my hard drive would be reformatted. I put the disk in and told the installed to format my C drive (the first time i installed w7 from the CD I didn't do this since it was already formatted) and lo and behold it worked like a charm. I used it for a good few hours strait, and ran it through a couple of tests just to make sure it was good. Since it tended to crash more often when I was playing a video or moving large amounts of date, I extracted a 6.4 gigabyte rar and watched John Mayer: Where the Light Is DVD (just the John Mayer Trio part. That's his good music). All seemed well. Then I installed itunes. Boom. Crashed.

So have I found the culprit? I dont' know. I did a system restore back to before I ever installed itunes, but steve jobbs is an asshole and makes you install quicktime and bonjour and other things that didn't go away when I did the restore. Now the problem is back!

As of now my main suspect is itunes, but given that it has done this outside of the OS, I'm very skeptical of that. I'm trying to do another fresh install, but now my W7 cd is doing what my old XP cd was doing. It keeps crashing before windows will even load.

I'm in safe mode right now. I have been this whole time I've been typing this. I would copy and paste my system specs but it won't detect them in safe mode so here is the best I can remember:

My Mobo is a Gigabyte GA-EP45-UD3R/UD3
My Graphics card is an ATI Radeon HD 3800
My sound card is a Creative Audigy or something. I want to say soundblaster but I think that's wrong.
Intel Core 2 Duo Processor at 3.0ghz
4gb DDR2 RAM

I don't have many cigarettes left and once they're all gone I don't know how many more holes my wall can withstand. If you can find it in your heart to help me, then please, I beg of you, help me!
 

My Computer

OS
Windows 7
Next time, try to manage your partitions with something like GParted as they work really well. I wouldn't have used an XP disc to format it only to use W7 with Daemon Tools, which by the way isn't a bad idea (the Daemon Tools part). I used Daemon Tools to install every build I've tested as a clean install on a partition except the 64 bit RC I'm using now because for some reason it wouldn't work from a 32 bit system to 64 bit.

On first read I thought your problem might be your power supply short circuiting, but then you say you booted into Safe Mode and it worked fine. Hmm... and about iTunes, a lot of people have had random problems with it but nothing as bad as what you say is happening to you. I wouldn't want to pinpoint it to iTunes directly just yet. Hopefully someone else can help you out, but if you want, look into GParted and do a clean install once more.

And yes, you will need to burn another CD/DVD to boot from GParted
 

My Computer

Computer Manufacturer/Model Number
eMachines W3503
OS
7 Pro Build 7600.16385x64 [2.0 WEI]
CPU
Intel(R) Celeron(R) D CPU 3.33GHz
Memory
2.00 GB RAM (1.87 GB usable)
Graphics Card(s)
ATI Radeon™ X300 based integrated graphics
Sound Card
6-channel (5.1) ATI High Definition Audio
Monitor(s) Displays
eMachines® 17" LCD Flat Panel Monitor (17F3)
Screen Resolution
1024 x 768 @ 85Hz
Hard Drives
160GB HDD (7200rpm, 2MB cache)
Out of curiosity what drivers have you installed seperate from what windows automatically installed.

I hate itunes, but I would imagine we'd be getting more complaints about it crashing with everyone else if it was totally the culprit. Have you tried disabling the apple services that is believes need to be running non-stop.

Are you overclocked at all? Even if it runs fine in safe mode, certain hardware intensive things aren't used in safe mode to avoid crashes etc...
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
@fakeasdf,
random but i like the Anchorman quote on your sig, funny.
 

My Computer

Computer Manufacturer/Model Number
eMachines W3503
OS
7 Pro Build 7600.16385x64 [2.0 WEI]
CPU
Intel(R) Celeron(R) D CPU 3.33GHz
Memory
2.00 GB RAM (1.87 GB usable)
Graphics Card(s)
ATI Radeon™ X300 based integrated graphics
Sound Card
6-channel (5.1) ATI High Definition Audio
Monitor(s) Displays
eMachines® 17" LCD Flat Panel Monitor (17F3)
Screen Resolution
1024 x 768 @ 85Hz
Hard Drives
160GB HDD (7200rpm, 2MB cache)
@fakeasdf,
random but i like the Anchorman quote on your sig, funny.
hah, I wonder how many people don't know it's anchorman and think I'm a total freak...
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
Ok, so I'm going to download Gparted, make a live CD and boot into that. I'll just format C from there and try yet another fresh install. May god have mercy on my soul
 

My Computer

OS
Windows 7
Why are you gparting?
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
it looked like it was a problem with him formatting his partitions so i recommended he use a different utility to redo it. what do you think?
 

My Computer

Computer Manufacturer/Model Number
eMachines W3503
OS
7 Pro Build 7600.16385x64 [2.0 WEI]
CPU
Intel(R) Celeron(R) D CPU 3.33GHz
Memory
2.00 GB RAM (1.87 GB usable)
Graphics Card(s)
ATI Radeon™ X300 based integrated graphics
Sound Card
6-channel (5.1) ATI High Definition Audio
Monitor(s) Displays
eMachines® 17" LCD Flat Panel Monitor (17F3)
Screen Resolution
1024 x 768 @ 85Hz
Hard Drives
160GB HDD (7200rpm, 2MB cache)
Oh, I just read yer post above... Yeah, I'm sure it's fine... I love gparted, it's great for resizing... In theory it shouldn't do anything different, but why not:) He could always delete all of the partitions and do a full format, that would take forever and make you want to slit your wrists...
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
Oh, I just read yer post above... Yeah, I'm sure it's fine... I love gparted, it's great for resizing... In theory it shouldn't do anything different, but why not:) He could always delete all of the partitions and do a full format, that would take forever and make you want to slit your wrists...

Oh believe me I'm in a tub with a razor right now. This is driving me up a wall I swear.
 

My Computer

OS
Windows 7
Oh, I just read yer post above... Yeah, I'm sure it's fine... I love gparted, it's great for resizing... In theory it shouldn't do anything different, but why not:) He could always delete all of the partitions and do a full format, that would take forever and make you want to slit your wrists...
it doesn't take THAT long, and i was thinking that it'd be better than him using the XP disc to format the drive and then cancel the XP setup.
 

My Computer

Computer Manufacturer/Model Number
eMachines W3503
OS
7 Pro Build 7600.16385x64 [2.0 WEI]
CPU
Intel(R) Celeron(R) D CPU 3.33GHz
Memory
2.00 GB RAM (1.87 GB usable)
Graphics Card(s)
ATI Radeon™ X300 based integrated graphics
Sound Card
6-channel (5.1) ATI High Definition Audio
Monitor(s) Displays
eMachines® 17" LCD Flat Panel Monitor (17F3)
Screen Resolution
1024 x 768 @ 85Hz
Hard Drives
160GB HDD (7200rpm, 2MB cache)
Ok, so while in safe mode i disabled the following services via msconfig:
Apple Mobile Device
Bonjour Service

And I set quicktime not to open upon startup.

Now everything is working again... Hmm...
 

My Computer

OS
Windows 7
Oh apple... You SOB... I vote we slit its wrists...
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
Ok, so while in safe mode i disabled the following services via msconfig:
Apple Mobile Device
Bonjour Service

And I set quicktime not to open upon startup.

Now everything is working again... Hmm...
are you serious? crazy.
 

My Computer

Computer Manufacturer/Model Number
eMachines W3503
OS
7 Pro Build 7600.16385x64 [2.0 WEI]
CPU
Intel(R) Celeron(R) D CPU 3.33GHz
Memory
2.00 GB RAM (1.87 GB usable)
Graphics Card(s)
ATI Radeon™ X300 based integrated graphics
Sound Card
6-channel (5.1) ATI High Definition Audio
Monitor(s) Displays
eMachines® 17" LCD Flat Panel Monitor (17F3)
Screen Resolution
1024 x 768 @ 85Hz
Hard Drives
160GB HDD (7200rpm, 2MB cache)
I think MS should disable all start up programs, and make it pop up UAC for any program that wants to add itself into start up folder/registry or even services... I would reject pretty much everything..
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
Ok, so while in safe mode i disabled the following services via msconfig:
Apple Mobile Device
Bonjour Service

And I set quicktime not to open upon startup.

Now everything is working again... Hmm...

Sue Apple for sabotaging Windows 7. That's anti-competitive behavior no matter what your views are.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Apple
OS
El Capitan / Windows 10
CPU
i7-4980HQ
Memory
16GB
Graphics Card(s)
Iris 5200
I have the same problem

ok so my screen stoped working like 2 months ago(laptop) so i havent used it all this time. i have win 7 beta on it and it worked fine(i used it for about a month) and yesterday i bought a monitor for it. so anyways i tryed it at my bros house and watched some dbz videos i had on my hdd. n i went home (let my bro borrow it) n now he tells me that it keeps turning off n its exaclly what this guy is talking about it only works in safe mode. which is what i am using to write this. so im gonna try to take of the itunes things it says on 1 of the posts and c if it works. i hope so!
oh and i tryed restoring to win vista 2 times but it shut off
 

My Computer

OS
win 7
Ok, false alarm. It's still doing it, but much less frequently. andythecurefan, I downloaded Gparted and burnt it to a CD using magicISO but it won't boot up. I downloaded the official stable ISO for x86 systems and magicISO said it was bootable, so idk what's up. I'll figure out a way to format it though, because I think that is the root of all my problems. Everything was fine until I tried to do that. If it doesn't work this time then I'll just reinstall xp and wait for the official release of seven. And cry. A lot.
 

My Computer

OS
Windows 7
Try 7127... It was just leaked on the web last night...
 

My Computer

Computer Manufacturer/Model Number
fakeasdf (c)
OS
Win 7 Pro x64 x 3, Win 7 Pro x86, Ubuntu 9.04
CPU
2 x C2D [email protected] Ghz, C2D [email protected] ghz, P4 @ 3.0 ghz,
Motherboard
GIGABYTE GA-EP35-DS3P LGA 775 Intel P35 ATX Dynamic Energy S
Memory
2x8 GB Corsair, 4GB Kingston, 2GB GSkill
Graphics Card(s)
ATI Radeon 4670 1 GB DDR3, 2600 Pro, 2400 Pro, Intel 965
Sound Card
I don't care... Connected using Optical on Media Center
Monitor(s) Displays
Panasonic Viera 50" Plasma, 2x 19"
Screen Resolution
1080P, 1280x1024's
Hard Drives
4 Terabytes
Case
Antec P182 Gun Metal Black
Internet Speed
20 Mbit U/D
Never thought it could be your psu. Same thing was happening to me and it was the psu. It just kept shutting down randomly and at no specific time. Sounds very similar to your problem.
 

My Computer

Computer Manufacturer/Model Number
Custom Build.
OS
Windows 7 Ultimate x64.
CPU
i5 760 @ 4.2Ghz. 1.18v
Motherboard
Gigabyte - H55M-USB3
Memory
4g Corsair xms3 ddr3, 1600Mhz.
Graphics Card(s)
Gigabyte GTX-560Ti soc edition
Sound Card
Asus Xonar Dx - Logitech Z5500.
Monitor(s) Displays
Acer 22" LCD Wide screen 1680-1050 -Samsung 42" Plasma....
Screen Resolution
1680/1050 -----1920/1080p.
Hard Drives
2x 2TB Seagate Go Flex,
1x 1TB Seagate,
1x 640WD Black,
x16 Gig sandisc flash drive,
1x8Gig sandisc flash drive.
PSU
XigmaTek 80plus NRP-PC702 - 700w dual 30a.
Case
Venus Gamers Midi Tower Case with LED Display
Cooling
Arctic Freezer 7 Pro Rev 2... x2 Arctic F8 case fans........
Keyboard
Logitech G15-v2 Gaming.
Mouse
Microsoft Sidewinder X8.
Internet Speed
Virgin Media - 50mb down- 8mb up.
Other Info
x2 Xbox 360 wireless controllers...

Dual layer optical disc drive...

Chrome 79million

A.V = MSE
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