My Windows 7 suddenly can't connect

hencook

New member
Local time
2:17 PM
Messages
4
I was just playing an online game and then my computer unexpectedly started to shut itself down to reboot (and install some updates). As soon as I booted back up, my internet connection wasn't working anymore. Other computers in my network are fine, so it's just my computer. I even tried directly connecting to my cable modem. No go. Windows 7 doesn't even see a problem, it shows me as connected: "Currently Connected to: Network, Internet Access" and making it run the connection problems diagnostic shows nothing.

So everything looks like it works, but when I try to connect to the internet using two different browsers and an instant messaging program, I get nothing. Could it be a virus that rebooted me and is now stopping me from getting online? Thanks in advance.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
do a system restore to a point before you installed the updates.. ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Don't have one... I just recently installed Windows 7 on a fresh PC too, I've only been on for 2-3 days? Would Restoring Windows 7 by using the DVD help?
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Yeah.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Sounds good. Thanks. I'll tell ya how it goes.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
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