Need Help Analyzing a minidump

KusanagiSan18

New member
Local time
9:16 AM
Messages
4
Hey I just need some help diagnosing an issue.

Every now and then i'll get a BSOD when just surfing the internet (it usually happens when i'm in firefox, not sure if it's happened with IE). I've followed the steps outlined on microsoft's website for reading minidump files and they all point to 'ntoskrnl.exe' with a IRQL_NOT_LESS_OR_EQUAL error. My research shows that this could be a variety of things, including bad hardware. I've ran memtest for a few hours and everything passes and I've also run the IntelBurn test and my computer passed that as well.. I don't know where else to go now to try to diagnose this issue. I've included the 5 previous minidumps including the BSOD that just happened.
 
Last edited:

My Computer

OS
Windows 7 Ultimate x64
CPU
Intel Core i7 920
Motherboard
Gigabyte GA-EX58-UD5
Memory
6GB G.Skill Memory
Graphics Card(s)
XFX Raedon 4890
Monitor(s) Displays
Panasonic TH42PZ85U
Screen Resolution
1920x1080
Case
Coolermaster HAF 932
Cooling
Prolimatech Megahalems
Internet Speed
10mbit/.5mbit
Good problem solving!

You should also try starting up command prompt (right click, run as admin) and type:
sfc /scannow

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Good problem solving!

You should also try starting up command prompt (right click, run as admin) and type:
sfc /scannow

~Lordbob

Hey Lordbob,

I hadn't thought to try that. I ran the command and everything came back normal
 

My Computer

OS
Windows 7 Ultimate x64
CPU
Intel Core i7 920
Motherboard
Gigabyte GA-EX58-UD5
Memory
6GB G.Skill Memory
Graphics Card(s)
XFX Raedon 4890
Monitor(s) Displays
Panasonic TH42PZ85U
Screen Resolution
1920x1080
Case
Coolermaster HAF 932
Cooling
Prolimatech Megahalems
Internet Speed
10mbit/.5mbit

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough

Hey Lordbob,

I've already checked my RAM with both memtest and an IntelBurn test (which uses Intel Linpack) and both passed but I'll give it another try when I get home tonight just to make sure. And I've re-uploaded my minidump files according to the post you linked to. The ZIP file is in the OP
 

My Computer

OS
Windows 7 Ultimate x64
CPU
Intel Core i7 920
Motherboard
Gigabyte GA-EX58-UD5
Memory
6GB G.Skill Memory
Graphics Card(s)
XFX Raedon 4890
Monitor(s) Displays
Panasonic TH42PZ85U
Screen Resolution
1920x1080
Case
Coolermaster HAF 932
Cooling
Prolimatech Megahalems
Internet Speed
10mbit/.5mbit

I ran Memtest 86+ v4.00 for 6 hours last night and each test passed. This happened again the other day when I was surfing the internet in Mozilla. I'll post the minidump when i get home. Anything else that would be worth while to try?
 

My Computer

OS
Windows 7 Ultimate x64
CPU
Intel Core i7 920
Motherboard
Gigabyte GA-EX58-UD5
Memory
6GB G.Skill Memory
Graphics Card(s)
XFX Raedon 4890
Monitor(s) Displays
Panasonic TH42PZ85U
Screen Resolution
1920x1080
Case
Coolermaster HAF 932
Cooling
Prolimatech Megahalems
Internet Speed
10mbit/.5mbit
Had a look through your dumps and all report error 0xA BSOD Index

All but one of the dumps blame driver vfilter.sys for the crash which is part of the VPN software your using, the driver is dated before win7 was released so may not be 7 compatible, recommend you update or remove VPN client and replace


You have some old drivers on your system i would recommend updating or removing these, i looked a few of them up for you

GVTDrv64.sys 05/09/2006 Gigabyte mobo driver (not sure for what)
RivaTuner64.sys 17/07/2007
seehcri.sys 09/01/2008 Sony ericsson driver
s0016cr.sys 24/04/2008 Not sure about these
s0016wh.sys 24/04/2008 Not sure about these
s0016cm.sys 24/04/2008 Not sure about these
AODDriver.sys 13/10/2008 Part of AMD overdrive software
vfilter.sys 16/01/2009 Part of VPN software


Hope this helps
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Back
Top