Need help diagnosing intermittent and temporary partial freeze

cacophony555

New member
Local time
11:26 PM
Messages
7
I've been experiencing an intermittent and temporary partial freeze and don't know how to narrow the cause any further. The main thing I do on my laptop is use Firefox, and about once per hour it will put up a spinning icon and not respond to any input. At this time I can still move the mouse and bring up the start menu but I can't launch anything. I also can't open the task manager. After about 30 seconds all my input will suddenly be processed (windows/programs that I tried to launch will open) and everything will be back to normal. This issue started about 4 months ago.

I ran Process Explorer in the background for multiple days as a test and when the issue occurred the CPU usage was not spiking and often it was <10%. I looked at the event logs and there are no administrative events around the time of incident. For example the issue occurred around 11am today and I only have a single event log from today and it was an error at 9am related to DHCP. I don't think they're related but I do get the DHCP error quite frequently: "Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x001558C348B2. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server." The network address it mentions is my active wifi adapter and I haven't had any issues with it.

My SSD claims to be healthy according to Samsung Magician software. I've got about 20% of the drive free. I'm typically only using about 50% of my available RAM.

In device manager I see no error icons.

Not sure how to diagnose this issue further. I'm tempted to switch to a different browser, but the fact that it seems to lock-up more than just the browser indicates a more fundamental issue. Any advice appreciated. Thanks!
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad T60p
OS
Windows 7 Professional 32 bit
CPU
T7600
Hard Drives
Samsung 830 SSD
Browser
Firefox

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Thanks, I'll try the Task Scheduler approach first, and then try the clean boot. Might take me a few days to gather the data but I'll report back.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad T60p
OS
Windows 7 Professional 32 bit
CPU
T7600
Hard Drives
Samsung 830 SSD
Browser
Firefox
Well the Task Scheduler history didn't show anything when the issue occurred, so I've moved on to trying a clean boot.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad T60p
OS
Windows 7 Professional 32 bit
CPU
T7600
Hard Drives
Samsung 830 SSD
Browser
Firefox

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Thinkpad T60p
OS
Windows 7 Professional 32 bit
CPU
T7600
Hard Drives
Samsung 830 SSD
Browser
Firefox
:thumbsup:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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