Need Help - External HDD not showing in My Computer

edtan5

New member
Local time
11:33 PM
Messages
4
Hi all. Need some help. My WD My Passport SE 1TB light blinks non stop when i connected it to my laptop. the drive does not appear in My Computer but i'm able to see it in Disk Management. the hdd is working fine on my laptop until my wife used it in her office. now i'm facing this.

1. Pop up when i run Disk Management
1


2. When I try to initialize
0


3. When i right click Disk 1
2


i did read up the previous threads with similar problem but none of the methods is working.
i tried using WD's Data Lifeguard to test scan:

1. Main Page with my ext. hdd shown
dl%201.jpg


2. Quick Test
dl%202.jpg


3. Result in 0 sec... which i think it did not scan at all.
dl%203.jpg


4. Extended Test
dl%204.jpg


5. Result in 0 sec again
dl%205.jpg


6. Write Zeros which i did not perform cause it says that all file will be lost.
dl%206.jpg


Also tried Using Minitool Partition Wizard. My ext. hdd drive does not show

mpt.jpg



With Test Disk. same result my ext hdd drive does not show

td%201.jpg


td%202.jpg


really need some help for me to access my files in my ext hdd back. lots of pictures and work stuff from my old laptop are in it. let me know what should i do.

thanks in advance
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Motherboard
Dell Inc. 0YW3P2
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) Bluetooth Audio (3
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9500423AS (2) WD My Passport 0740 USB Device
Hi, Welcome to Sevenforums.

You did a lot of checks and that is good.

Try this,

Click on start --> run --> type regedt32 and click on OK.
( If you are using windows vista or 7 then click on Start --> In search box, type regedt32 and press Enter)
First backup your registry by going to file --> export.
At the left side navigate to this location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
If you see any upperfilter or lowerfilters at the right side delete it.
Good Luck
 

My Computer My Computer

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Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
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Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
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Samsung
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Wireless 50 Mbps
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AVG 2016 Internet Security
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Google Chrome
thanks archer.
did what you told me but that did't go so well. after i deleted upperfilter and lowerfilter and rebooted. my windows won't start. had to restore to start back windows.

wonder if i did anything wrong
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Motherboard
Dell Inc. 0YW3P2
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) Bluetooth Audio (3
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9500423AS (2) WD My Passport 0740 USB Device
help is appreciated :o
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Motherboard
Dell Inc. 0YW3P2
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) Bluetooth Audio (3
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9500423AS (2) WD My Passport 0740 USB Device

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3-32408GB DDR3 SDRAMEVGA GeForce GT 620
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 660
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3-3240
Motherboard
Dell 084J0R
Memory
8GB DDR3 SDRAM
Graphics Card(s)
EVGA GeForce GT 620
Sound Card
Intel Panther Point PCH High Definition Audio
Monitor(s) Displays
Acer G205HV
Screen Resolution
1600 x 900
Hard Drives
Sandisk SSD 64GB SDSSDP064G
Seagate HDD 1TB ST1000DM003-1CH162
PSU
Dell 300W
Case
Dell Inspiron
Keyboard
Logitech Wireless K320/B350
Mouse
Microsoft
Internet Speed
25Mbps/4Mbps
Antivirus
Avast
Browser
Mozilla Firefox

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 32-bit 7601 ...Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Motherboard
Dell Inc. 0YW3P2
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) Bluetooth Audio (3
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ST9500423AS (2) WD My Passport 0740 USB Device

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
have you tried to do a hardware scan via the device manager to see if windows will detect it at all? If not i would try that and see what happens. If it wont detect it at all; then there is a slight chance as much as i hate to say it; that your ehdd possibly has a hardware glitch internally. Cause generally speaking; as long as the device is plug in play ready; windows should detect it automatically and install the drivers for it. however, if windows wont detect it all and its not showing up; then chances are it may be a hardware glitch of some sort.
 

My Computer My Computer

At a glance

Windows 7 ultimate 64-bitIntel I7 2600K 3.4ghzCorsair 16gb ddr3 1600mhzNvidia Geforce gt 430
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
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