Solved Need help removing potential malware "CCoupScanner"

Twario

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What an absolute nightmare, a faulty AMD driver caused me to get the BSOD whenever I tried to play games. When I updated to a newer version of the drivers, games worked but there were graphical glitches. One thing led to another, and I kind of ****ed up when trying to remove remnants of the previous drivers to see if that helped. I decided to use system restore to go back to the way it was on Sunday.

The only problem is that I forgot about this program called "CCoupScanner", which I've heard is malware. I contracted it after trying to download shareware from DOS Games Archive: download free classic games (MS-DOS). It was partly my fault, I didn't read carefully. Instead of the usual checkboxes it just looked like I was agreeing to the terms and conditions, not agreeing to download a bunch of junkware. Today, when I used system restore to go back to the way the PC was on Sunday, the "CCoupScanner" program was once again listed in the 'uninstall a program' menu.

Before, I was able to just remove it by clicking on it in the menu. But now whenever I click on it to try and uninstall it, nothing happens. I want to find out if this potential malware is still on my system or not. Whatever is there, I want to remove all of it. HELP!

EDIT: In the 'uninstall a program' menu, the name is spelled "CCoupScannuErr" from some reason, and the publisher is "CCoiupScanner".
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
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HP 2009 (1600x900@60Hz)
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(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
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Fractal Design Arc Midi R2
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Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
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Firefox

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
It seems to be an adware. Removal instructions here:
Remove "Ads by CoupScanner" virus (Easy Removal Guide)

Well, the only problem is that no matter how many times I click on "CCoupScannuErr" in the uninstall menu, nothing happens. I was able to do that before this whole system restore business, but I don't know why it isn't working now.

EDIT: just noticed the Revo Uninstaller link, I'll give that a try.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
That's also covered in the malwaretips article. Follow all the steps :p
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
That's also covered in the malwaretips article. Follow all the steps :p

Heh, yeah, sorry about that :doh:

Anyways, Revo uninstaller worked like a charm! So satisfying to get rid of that unwanted stuff, thanks for the link. I guess I might've overreacted a bit by calling CCoupScanner malware though. Don't get me wrong it's still bad, but I've experienced much worse. Also, I didn't mean to put dosgamesarchive.com in a bad light, I just need to read more carefully next time.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
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