[Need Help] Unable to rename/move folders!

[lolthisislame]

I've updated my windows 7 yesterday (April 28, 2010) with the latest Windows 7 updates. I'm not so sure if that updates causes this to happen but yeah...

Whenever I try to rename a folder, it prompts that box. "Could not find this item. This is no longer located in C:\Users\My_User\Desktop. Verify that the item's location and try again."

If i were to rename a file, like a microsoft word/video file/photoshop file, there wouldn't be a problem.!

I've tried
1) Using CCleaner to fix the registries
2) Run a "Check disk" with the windows tool..
3) Restarted my computer
Yet I can't find any cure!

All current existing folders on the computer will be prompt when it's being rename/move.

 

[Bill2]

Do you have kb980408 installed? Check in Add/ Remove programs ("Show updates" must be checked). That seems to be causing this problem on at least some systems.

[MSUPDATE KB980408]Warning To All Win7 x64 Users. - Overclock.net - Overclocking.net

 

[lolthisislame]

I've uninstalled kb980408 successfully and after restarting the computer, the same thing happen!
It's not working with me but I'm glad you've helped! =)

 

[Bill2]

If you have system restore turned on, there should be a restore point to revert to the time before installing these updates. Try restoring.

 

[lolthisislame]

Unfortunately, I've turned off system restore! dang.. =(

 

[Bill2]

Do these to clear corruption and repair/replace damaged/missing system files.

Run CMD as admin, then type at the command prompt:

sfc /scannow

 

[lolthisislame]

This is my result

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

[Bill2]

Hmmm. Tough.

1) Do a malware scan with mbam.

2) Does this problem occur in safe mode also?

2) Try creating another user account and logon from that.

 

[lolthisislame]

1)

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4051

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

29/4/2010 9:49:34 PM
mbam-log-2010-04-29 (21-49-34).txt

Scan type: Quick scan
Objects scanned: 106684
Time elapsed: 5 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

2) Problem still exist

3) Problem still exist

 

[Bill2]

This doesnt look good. My guess is that one or more of the updates messed up quite a few registry settings and the problem was not rectified by uninstalling the update. Also since 7 is a new OS, there doesnt appear to be a reg fix posted out there yet, like some for vista. The only thing possible now is to live with the problem till it is corrected by MS in say sp1 or do a repair install.

http://www.sevenforums.com/tutorials/3413-repair-install.html

Backup any data files on C: drive before doing that and keep your driver/ app cds handy just in case.

 

[HellGates]

Same problem here :\
A system restore before KB980408 fixed the rename/move folder issue.



Another case:
[MSUPDATE KB980408]Warning To All Win7 x64 Users. - Overclock.net - Overclocking.net

 

[lolthisislame]

Then I'll live with it and hope that Microsoft rectify those problems.. =/

Thanks alot for your help!

 

[JeevusCompact]

Yup, to fix it and is worth it, Reinstall the OS. Do not install [KB980408].

I found this out the hard way & that little renaming error thing is the biggest annoyance ever or any problem like this. I spent many hours figuring out what the problem was.

 

[lolthisislame]

Ok, I've no idea what the hell I do..

All I remember was, I put my computer to sleep, went for my dinner, came back and TADA! It's alright now!! O_O Weird eh

 

[JeevusCompact]

Ok, I've no idea what the hell I do..

All I remember was, I put my computer to sleep, went for my dinner, came back and TADA! It's alright now!! O_O Weird eh

It fixed itself within 2 hrs? Do you have automatic updates enabled?

 

[lolthisislame]

I've disabled the automatic updates

 

[HellGates]

I found the problem


1º) Install KB980408 normally

2º) Delete* the following registry entries:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}\PropertyBag]

3º) Logoff or restart


* Double click on attachment .reg to automatically clear the entries

 

[bastian]

THANK YOU HELLGATES!!!

Deleting the Registry entries did the trick for me. I had been looking all over the net for a solution, and this finally worked.

- Just for future reference: Anyone cares to better explain what is the cause of this problem? (i.e what do these registry entries have to do with it?)

Thanks!
Bastian

 

[xgman]

Solution here? [MSUPDATE KB980408]Warning To All Win7 x64 Users. - Page 2 - Overclock.net - Overclocking.net

 

[bootsmom]

hiya, yes indeed this DOES work on Win7 32-bit.

I would like to clarify the following (for newbies such as myself).

a. Always create a restore point PRIOR to making any changes to your registry.

b. in the instructions below there are TWO options, which are:

i) delete the registry entries manually

OR

ii) use the attached .reg file to do it for you automatically.

It was not immediately clear to me that there were two options until I read the post 3-4 times. Someone might run through the instructions too fast (as I did) and miss that fact.

thanks to Hellgates.

I found the problem


1º) Install KB980408 normally

2º) Delete* the following registry entries:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}\PropertyBag]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}\PropertyBag]

3º) Logoff or restart


* Double click on attachment .reg to automatically clear the entries