Need help with bsod chapter 2

[brianzion]

hi all update>
machine gone back for repair with a detailed error report it did settle down but bsod reared its ugly head, even while trying to use the recovery discs on disc 2 bsod 101 error so decided thats enough its in warranty so lets hope they can sort it thanks for all your support will update asap this thread is not closed just yet:mad2:

 

[CarlTR6]

Brian, thanks for the update. I think that was a wise decision. Be sure to let us know what the techs find.

 

[brianzion]

hello good people!!!!!!!!!
i got the pc back today it was a surprise!! they never notified me, well so far so good it booted up ok. i made some changes to hardware: changed to the new graphics card and the network card and everything ran smooth i have done some checks the bios has been updated (haven't checked the intel chip for updates yet)i done a system performance check and it came out ok the only gripes with the repair is they forgot to put the dvd ejector cover back on the front panel but i have been in touch and they will sort it out and send it in the post. all seems to be ok its been on several hours now with no probs so lets hope thats it i have put Microsoft essentials on for security and see how it goes i will post again tomorrow with a update. (they gave me no feedback about the repair i did ask if they could.)

 

[Jonathan_King]

Thanks for reporting. I wish I knew what they did to it...

 

[CarlTR6]

Excellent news, Brian; I share your excitement! Thanks for the update.

 

[brianzion]

hi jonathan and carl
i wish i did to it looks like the bios may have been part to blame i spoke to them and asked but they didn't give me a report i may ring them again monday and try again because the answer may help others not just me. its running fine at the moment just like it did when i got it so lets keep our fingers crossed

 

[CarlTR6]

It has been a long road for you. I hope your problem, whatever it was, is solved. Please let us know if you find out what they did.

 

[brianzion]

hi all
hope you all ok well no probs at the moment everything is running fine i will stick with the Microsoft security essentials i quite like it. one question the Packard bell factory disc program does not work so do you no of a program that would do the same? i will ask them when i ring monday

 

[Jonathan_King]

Sure, you can create a full system image of your hard drives. Then you can restore quickly:

http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

http://www.sevenforums.com/tutorials/675-system-image-recovery.html

 

[brianzion]

hi jonathan
i have used the windows 7 backup software today and put it on a external hard drive so shall i use windows 7 system image program and put that on the same external drive?

 

[Jonathan_King]

Sure, as long as you have enough space for it.

 

[brianzion]

also the bios update they put on would this be affected in any way? i found the old factory restore discs i made when i got the pc would these be different to the system now since it came out of repair?

 

[Jonathan_King]

Nope, the BIOS is outside of Windows. You can reformat all you want and the BIOS will not be changed.

 

[brianzion]

thanks
i thought so. thanks for all your advice i will update when i get feedback from the techs who fixed the machine im sure they will if i ask again. i have done the system image it did not take long better safe than sorry

 

[brianzion]

hi everyone
no news from the tech team but the machine is ticking along fine no probs the new graphics card and network card are just fantastic bits of kit>

(TL-WN951N)

(ATI Radeon™ HD 5550 Graphics)

 

[CarlTR6]

Great news. Thanks for the update!

 

[brianzion]

hi carl,
hope you had a good break yeah everything is running ok i made a partition on the c drive for data, windows 7 tools in the operating system are pretty smooth i have lots of friends that use 3rd party (like i have to) but i found windows to be ok they have improved so much with 7 i am well impressed with the security essentials works well (i got my money back on the bitdefender what the gf got me) it does not use a lot of memory and the update definitions are always coming in (microsoft updates even remind as well!) i emailed the tech guys cause i could not speak to them in person so i dont no if i will get a reply or not about what they done. the bios has been updated for sure, its the same latest one as on the Packard Bell support site for this machine. all my external devices are working ok and i ran a performance test and it came out ok its nice working on the pc now without the fear of the BSOD! i got lots of work done now (had to catch up on stuff due to the last few months).


http://www.howstuffworks.com/bios.htm

 

[brianzion]

hi every one i found this tool when surfing and thought it may be of interest to BSOD probs
Resplendence Software - Free Downloads

 

[Jonathan_King]

Thanks Brian. Actually, WhoCrashed is based off of Windbg, which we use. We prefer to go to Windbg directly, just for accuracy's sake. WhoCrashed doesn't give nearly as much information as Windbg itself.

Basically, it takes the Windbg output and organizes it in a way easy to see key parts.

 

[brianzion]

everything is running well still, i have upgraded the cooling today> 1 Bay Cooler> 1 System Blower >1 80mm Case Fan (when it arrives i am fitting a Akasa hard drive cooler too) i still cant believe the machine only came with a cpu fan! not sure if i mentioned this in earlier posts? when i asked them about it "they all are like that now" i was told utter rubbish i told them, what brought it to my attention was my hard drive running in critical 54c and since i put new fans in its steady at 43c-44c and the cpu temps come down by 5c.