Need help with my Realtek RTL8187B Wireless Network Adapter

[DoeZ]

Have you managed to get all the Updates done ? ...

Finally finished around midnight. I had to restart my laptop a few times in order for them to get installed. But when they all seemed to have been installed I looked at the updates and I don't know if I feel comfy. Scrolling down I saw some updates still saying "pending or failed"...but I'm not sure if they were installed after all that. If that makes sense.

 

[maxie]

Open the Control Panel then Windows Updates ... View Update History ..

Please Post a screenshot ...

 

[DoeZ]

Open the Control Panel then Windows Updates ... View Update History ..

Please Post a screenshot ...

How do I do that? I don't have a browser yet...

 

[maxie]

You should have Internet Explorer ?

 

[DoeZ]

You should have Internet Explorer ?

Ok I found IE. Did I tell you how much I hate IE!!!

 

[maxie]

Same here so do i

 

[DoeZ]

Same here so do i

Ugh...well at least I can see you without squinting my eyes lol...I was on my iPhone yesterday and up until right now...didn't want to screw things up so I needed to talk with you and that was the only way...other than sitting upstairs and well you know...lol...

Ok screenshots will take a few min...I don't have my handy dandy Dropbox right now so I have to use paint...

 

[maxie]

Could never use a Mobile on here much to difficult for me ... Always take the Laptop with me no matter where i need to go ...

 

[DoeZ]

Could never use a Mobile on here much to difficult for me ... Always take the Laptop with me no matter where i need to go ...

Tell me about it...I had 3 pages opened yesterday trying to read everything and keep in touch with you...there had to have been an easier way lol...

Sorry it took so long...had to put grandson down for his nap...he's had a fever these past few days so he wants a lil loving from Gramma before he falls asleep and I can never pass that up.

Ok so here are 7 screenshots...no overlapping of any of them it was right onto the next one...

 

[maxie]

Take your time no rush ... Can you run Windows Updates again Please ...

 

[DoeZ]

Take your time no rush ... Can you run Windows Updates again Please ...

No important updates just 8 optional ones

 

[maxie]

Good news .... Have you got your Programs Installed ? ...

 

[DoeZ]

Good news .... Have you got your Programs Installed ? ...

No I haven't gotten anything off my stick yet. I still have to do the last 2 steps

 

[maxie]

Last 2 Steps ?

 

[DoeZ]

Last 2 Steps ?

Sorry had to scroll way back to find it lol...

these are the last 2 steps...


21. Refresh your Windows Experience Index (WEI) score.

22. When finished, all you will need to do is to activate Windows 7. (See screenshot below)

 

[maxie]

Right step 21 not that Important ..

 

[DoeZ]

Right step 21 not that Important ..

Ok I'll finish up and brb then

 

[DoeZ]

I'm trying to activate my Windows 7 and looking at the Product Key...it's not the same thing I have? Mine is all letters and a few numbers and this is all numbers....I turned my laptop over and with a flashlight I searched every sticker on the back and can't find those numbers anywhere...wtf...

 

[maxie]

I did ask you at the Start that you did have the Product Key it should be 25-characters ... They will not be the same as your Numbers

 

[DoeZ]

I did ask you at the Start that you did have the Product Key it should be 25-characters ... They will not be the same as your Numbers

I have the serial number and the model number and the product number all of which are different from each other...the product key has...25 characters consisting of mostly letters and 4 numbers...

But in this activation window the product key has 20 characters consisting of mostly numbers