This problem began a little under two weeks ago. While playing Civilization 5, I began to notice visual artifacts appearing on my screen. I did not immediately interpret this as being a sign of an overheating video card, until my ATI video card restarted in the middle of a campaign. I proceeded to lower the graphical settings in Civilization 5, and the problem ceased. A few days later, I began to have issues with my desktop freezing up a few minutes after booting up (usually 10-15 minutes later). The problem usually ceased after one or two repeated boots, so I did not immediately take action on the problem. A week ago, I started-up Civilization 5, and 10 minutes after beginning to play it, my computer completely froze. After turning off my computer and booting-it up, my computer got a BSOD less than five minutes after start-up. Whether I was in the login screen or in an account, one of three things would always happen withing five minutes of booting my computer:
“Status: Hardware problems were detected. To identify and repair these problems, you will need to contact the computer manufacturer.”
However, after reaching the 12% mark during Step 1 of the test, the progress completely halted. After 10 minutes of no changes, combined with not being able to access options or exit the test, I assumed that my computer had frozen, and powered off my desktop. I am near the end of my rope on ideas for identifying the cause of my computer issues. I really hope someone can help me fix these problems, and would greatly appreciate any assistance I receive.
Specs
Windows 7 Professional 64-bit
3 GB DDR2 RAM
1.5 TB Hard Drive (5200 RPM)
Initial Video Card: ATI HD 5770 1 GB
Replacement Video Card: Nvidia 9600 GT 512 MB
- The monitor would turn off (indicating it was getting no input signal)
- The computer would completely freeze
- I would get a BSOD. The two messages I got when a BSOD occurred were either a Bad_Pool_Header or IRQL_NOT_LESS_OR_EQUAL.
“Status: Hardware problems were detected. To identify and repair these problems, you will need to contact the computer manufacturer.”
However, after reaching the 12% mark during Step 1 of the test, the progress completely halted. After 10 minutes of no changes, combined with not being able to access options or exit the test, I assumed that my computer had frozen, and powered off my desktop. I am near the end of my rope on ideas for identifying the cause of my computer issues. I really hope someone can help me fix these problems, and would greatly appreciate any assistance I receive.
Specs
Windows 7 Professional 64-bit
3 GB DDR2 RAM
1.5 TB Hard Drive (5200 RPM)
Initial Video Card: ATI HD 5770 1 GB
Replacement Video Card: Nvidia 9600 GT 512 MB
My Computer
At a glance
Windows 7 Professional (64-bit)
- OS
- Windows 7 Professional (64-bit)